Question 1

Discuss how to adopt the "you" attitude.

Accepted Answer

The notion of audience-centered communic...

Question 2

To create messages that are powerful,how should sentences be structured?

Accepted Answer

A)  With a variety of connotative words
B)  With the right mix of jargon and buzzwords
C)  With the best sentence type chosen to communicate each point you want to make
D)  As strong sentences that utilize clichés
E)  As a series of concrete ideasF) B) and E)
G) A) and D)

Question 3

If you intend for your message to reach users of mobile devices,present the content in short paragraphs.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is created by the overall impression made by your message?

Accepted Answer

A)  Manner
B)  Tone
C)  Style
D)  Meaning
E)  AbstractF) A) and B)
G) None of the above

Question 5

Which writing technique will make the message direct,lively,and easier for the audience to read?

Accepted Answer

A)  Indirect
B)  Active
C)  Diplomatic
D)  Passive
E)  Self-congratulatoryF) B) and C)
G) A) and E)

Question 6

Support sentences are more specific than topic sentences.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following should be incorporated in writing to emphasize the positive,even in a negative situation?

Accepted Answer

A)  The benefit for the audience
B)  A way to hide the negative news
C)  Persuasive techniques
D)  Immediate feedback
E)  An emphasis on etiquetteF) A) and E)
G) A) and D)

Question 8

Which of the following is one way to establish credibility with the audience?

Accepted Answer

A)  Show you have done your research
B)  Endorse other experts in the field
C)  Use a conversational tone whenever possible
D)  Create a unique delivery style
E)  Take advantage of mobile technology when availableF) D) and E)
G) B) and E)

Question 9

Buzzwords and clichés serve the same purpose in a message.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following represents specialized language used by a specific profession or industry?

Accepted Answer

A)  Buzzwords
B)  Connotative
C)  Clichés
D)  Jargon
E)  DenotativeF) B) and D)
G) B) and C)

Question 11

Audience responses to your messages depend heavily on your ________,a measure of your believability based on how reliable you are and how much trust you evoke in others.

Accepted Answer

A)  persona
B)  savoir-faire
C)  credibility
D)  none of the aboveE) A) and C)
F) C) and D)

Question 12

Which voice should be used when attempting to solve a problem without placing blame?

Accepted Answer

A)  Passive
B)  Indirect
C)  Self-congratulatory
D)  Active
E)  DiplomaticF) B) and D)
G) B) and E)

Question 13

Which of the following is an advantage of using short paragraphs for reading a message on a mobile device?

Accepted Answer

A)  There is less text in the final document
B)  There are more blocks of information
C)  They are less intimidating visually,and readers can take micro rests as they read
D)  Readers can swipe the screen for better viewing
E)  Readers can see keywords instantlyF) A) and B)
G) A) and C)

Exam 5: Writing Business Messages

If you intend for your message to reach users of mobile devices,present the content in short paragraphs.

Correct Answer
verified

Which voice should be used when attempting to solve a problem without placing blame?

Correct Answer
verified

Which of the following represents specialized language used by a specific profession or industry?

Correct Answer
verified

Which of the following is created by the overall impression made by your message?

Correct Answer
verified

Discuss how to adopt the "you" attitude.

Correct Answer
verified
The notion of audience-centered communic...
View Answer

Which of the following is an advantage of using short paragraphs for reading a message on a mobile device?

Correct Answer
verified

Support sentences are more specific than topic sentences.

Correct Answer
verified

Which writing technique will make the message direct,lively,and easier for the audience to read?

Correct Answer
verified

Audience responses to your messages depend heavily on your ________,a measure of your believability based on how reliable you are and how much trust you evoke in others.

Correct Answer
verified

To create messages that are powerful,how should sentences be structured?

Correct Answer
verified

Buzzwords and clichés serve the same purpose in a message.

Correct Answer
verified

Which of the following is one way to establish credibility with the audience?

Correct Answer
verified

Which of the following should be incorporated in writing to emphasize the positive,even in a negative situation?

Correct Answer
verified

Exam 5: Writing Business Messages

If you intend for your message to reach users of mobile devices,present the content in short paragraphs.

Correct AnswerverifiedShow Answer

Which voice should be used when attempting to solve a problem without placing blame?

Correct AnswerverifiedShow Answer

Which of the following represents specialized language used by a specific profession or industry?

Correct AnswerverifiedShow Answer

Which of the following is created by the overall impression made by your message?

Correct AnswerverifiedShow Answer

Discuss how to adopt the "you" attitude.

Correct AnswerverifiedThe notion of audience-centered communic...View AnswerShow Answer

Which of the following is an advantage of using short paragraphs for reading a message on a mobile device?

Correct AnswerverifiedShow Answer

Support sentences are more specific than topic sentences.

Correct AnswerverifiedShow Answer

Which writing technique will make the message direct,lively,and easier for the audience to read?

Correct AnswerverifiedShow Answer

Audience responses to your messages depend heavily on your ________,a measure of your believability based on how reliable you are and how much trust you evoke in others.

Correct AnswerverifiedShow Answer

To create messages that are powerful,how should sentences be structured?

Correct AnswerverifiedShow Answer

Buzzwords and clichés serve the same purpose in a message.

Correct AnswerverifiedShow Answer

Which of the following is one way to establish credibility with the audience?

Correct AnswerverifiedShow Answer

Which of the following should be incorporated in writing to emphasize the positive,even in a negative situation?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
The notion of audience-centered communic...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified