Question 1

When attaching a digital document to an email message,which of these is often the best file format to use if recipients are worried about viruses?

Accepted Answer

A)  PDF
B)  XML
C)  MS Word
D)  PDQ
E)  DVDF) C) and E)
G) C) and D)

Question 2

Which of these audience needs should you consider when distributing a large digital file?

Accepted Answer

A)  Hardware costs
B)  Technology predictions
C)  Audience convenience
D)  The nonverbal message
E)  Availability of graphical elementsF) A) and E)
G) D) and E)

Question 3

Briefly explain what the opening of a document should accomplish.

Accepted Answer

The opening of any document should be re...

Question 4

Should you mark every print or digital message you send as "urgent" to make sure people pay attention?

Accepted Answer

A)  No,because most networking systems ignore the urgent tag these days
B)  Yes,because people are so overloaded anymore they review only the most-urgent messages
C)  Yes,because most corporate email systems are configured to treat non-urgent messages as spam
D)  No,because you'll annoy readers and damage your reputation
E)  Yes,because to get anywhere in business you need to be seen as "high energy"F) All of the above
G) A) and B)

Question 5

During which part of the review process should you check to see if a better arrangement of information would be more effective?

Accepted Answer

A)  When evaluating for content
B)  When evaluating for organization
C)  When evaluating for style
D)  When evaluating for tone
E)  When evaluating for accuracyF) A) and B)
G) A) and C)

Question 6

Describe the advantages and disadvantages of various sentence structures.

Accepted Answer

By choosing words and sentence structure...

Question 7

Which of the following is an advantage of making multiple passes in the proofreading process?

Accepted Answer

A)  You will not need to use perceptual tricks
B)  You will need to be less vigilant
C)  You can review digital documents without printing
D)  You can focus on a different aspect of document quality each time
E)  You can read large amounts of information at onceF) C) and D)
G) None of the above

Question 8

Which of these is a potential benefit of making sure all your messages are well crafted efforts that respect the audience's time?

Accepted Answer

A)  You will no longer be tasked with writing routine messages
B)  You'll be more popular with audience members
C)  You will be able to proofread the work of others,gaining insight into organizational activities.
D)  If you earn a strong reputation as a writer,you will no longer need to provide supporting evidence
E)  People will pay more attention to your work in the futureF) A) and B)
G) A) and D)

Question 9

Discuss the factors that should be considered when choosing the best way to distribute a message.

Accepted Answer

Cost isn't a concern for most messages,b...

Question 10

Which of the following can be used to help the reader transition from one key idea to the next?

Accepted Answer

A)  Long sentences that explain structure
B)  Bullets
C)  A series of short sentences
D)  Headings and subheadings
E)  Short paragraphsF) B) and E)
G) B) and D)

Question 11

When reviewing the conclusion,you must make sure the recommendations are complete.

Accepted Answer

A) True 
 B)False

Question 12

Why is it important to revise messages carefully?

Accepted Answer

A)  To verify the research
B)  To ensure the message gets results
C)  To compose it based on writer's needs
D)  To keep the message flexible and unfocused
E)  To allow the message to be viewed on a mobile deviceF) A) and E)
G) None of the above

Question 13

Which of the following should you look for when proofreading a document for writing errors?

Accepted Answer

A)  Poor research
B)  Missing exhibits
C)  Technical problems,such as missing fonts
D)  Punctuation mistakes
E)  Page numbering errorsF) A) and E)
G) A) and D)

Question 14

How is parallel construction used in writing?

Accepted Answer

Regardless of the format you choose,the ...

Question 15

Businesspeople who compose messages for mobile devices should

Accepted Answer

A)  keep formats simple.
B)  write complex paragraphs.
C)  fill in all on-screen white space.
D)  assume device compatibility.E) All of the above
F) B) and D)

Question 16

When would medium-length sentences be most effective in a document?

Accepted Answer

A)  When the writer wants to alert the reader as to what will follow
B)  When summing up information for non-native English speakers
C)  When information needs to be processed quickly
D)  When a specific point needs to be made
E)  When the writer wants to show relationships among ideasF) A) and E)
G) B) and E)

Question 17

Which of the following perceptual tricks can be used when proofreading to make sure you are not missing an obvious error?

Accepted Answer

A)  Make multiple passes
B)  Take your time
C)  Stay focused
D)  Avoid reading a large document in one sitting
E)  Read the document out loudF) D) and E)
G) All of the above

Question 18

When designing a communication for a mobile device,white space should be increased.

Accepted Answer

A) True 
 B)False

Question 19

Readers can get a more out of a document just by reading its descriptive headings than by reading its informative headings.

Accepted Answer

A) True 
 B)False

Question 20

Explain why editing for conciseness is important,then list the four steps it involves.

Accepted Answer

Editing business documents for concisene...

Exam 6: Completing Business Messages

Readers can get a more out of a document just by reading its descriptive headings than by reading its informative headings.

Correct AnswerverifiedShow Answer

Explain why editing for conciseness is important,then list the four steps it involves.

Correct AnswerverifiedEditing business documents for concisene...View AnswerShow Answer

Which of these audience needs should you consider when distributing a large digital file?

Correct AnswerverifiedShow Answer

How is parallel construction used in writing?

Correct AnswerverifiedRegardless of the format you choose,the ...View AnswerShow Answer

Businesspeople who compose messages for mobile devices should

Correct AnswerverifiedShow Answer

When reviewing the conclusion,you must make sure the recommendations are complete.

Correct AnswerverifiedShow Answer

When attaching a digital document to an email message,which of these is often the best file format to use if recipients are worried about viruses?

Correct AnswerverifiedShow Answer

Which of the following is an advantage of making multiple passes in the proofreading process?

Correct AnswerverifiedShow Answer

Discuss the factors that should be considered when choosing the best way to distribute a message.

Correct AnswerverifiedCost isn't a concern for most messages,b...View AnswerShow Answer

When would medium-length sentences be most effective in a document?

Correct AnswerverifiedShow Answer

Should you mark every print or digital message you send as "urgent" to make sure people pay attention?

Correct AnswerverifiedShow Answer

During which part of the review process should you check to see if a better arrangement of information would be more effective?

Correct AnswerverifiedShow Answer

Which of the following can be used to help the reader transition from one key idea to the next?

Correct AnswerverifiedShow Answer

Which of the following should you look for when proofreading a document for writing errors?

Correct AnswerverifiedShow Answer

Which of these is a potential benefit of making sure all your messages are well crafted efforts that respect the audience's time?

Correct AnswerverifiedShow Answer

Which of the following perceptual tricks can be used when proofreading to make sure you are not missing an obvious error?

Correct AnswerverifiedShow Answer

Describe the advantages and disadvantages of various sentence structures.

Correct AnswerverifiedBy choosing words and sentence structure...View AnswerShow Answer

Briefly explain what the opening of a document should accomplish.

Correct AnswerverifiedThe opening of any document should be re...View AnswerShow Answer

Why is it important to revise messages carefully?

Correct AnswerverifiedShow Answer

When designing a communication for a mobile device,white space should be increased.

Correct AnswerverifiedShow Answer

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Correct Answer
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Editing business documents for concisene...
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Correct Answer
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Regardless of the format you choose,the ...
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Cost isn't a concern for most messages,b...
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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By choosing words and sentence structure...
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The opening of any document should be re...
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Correct Answer
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