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Stakeholder management capability is thought of in three levels.Which is considered the highest level?


A) the rational level
B) the process level
C) the intangible level
D) the transactional level

E) None of the above
F) All of the above

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To get a corporation to respond to its demands a stakeholder must hold all three attributes of power,legitimacy,and urgency.

A) True
B) False

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A stakeholder's ability or capacity to produce an effect within the finn is called its


A) power.
B) legitimacy.
C) urgency.
D) coercion.

E) All of the above
F) None of the above

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The descriptive value of the stakeholder model is based in its ability to identify and describe particular stakeholders for the finn.

A) True
B) False

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The diagnostic typology of organizational stakeholders categorizes stakeholders by their perceived level of cooperation and/or threat.Explain how this typology works and evaluate its usefulness.

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The typology divides stakeholders' possi...

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The view of the firm that recognizes suppliers,customers,employees,and owners as stakeholders is the


A) production view.
B) managerial view.
C) ownership view.
D) stakeholder view.

E) A) and B)
F) A) and C)

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Responsibilities for stakeholder management include all of the following except


A) social.
B) ethical.
C) philanthropic.
D) economic.

E) A) and C)
F) C) and D)

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Describe the origin of stake and stakeholder.

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A stake is an interest in or a share in ...

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The stakeholder model has normative value because it emphasizes how stakeholders should be treated.

A) True
B) False

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The use of generic groups to answer the question "Who are our stakeholders?" is generally sufficient for businesses.

A) True
B) False

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A nonhuman species (such as the spotted owl) that holds a direct stake in a firm is called a


A) primary social stakeholder.
B) secondary social stakeholder.
C) primary nonsocial stakeholder.
D) secondary nonsocial stakeholder.

E) B) and C)
F) A) and C)

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A group of people who is able to influence the finn,but does not hold a direct stake in is known as


A) primary social stakeholders.
B) secondary social stakeholders.
C) primary nonsocial stakeholders.
D) secondary nonsocial stakeholders.

E) All of the above
F) A) and C)

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Which of the following is not an attribute upon which managers judge the importance of stakeholders?


A) power
B) urgency
C) legitimacy
D) nationality

E) A) and B)
F) A) and C)

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Once stakeholders have been identified,the firm can safely assume that they will remain the same for several years.

A) True
B) False

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Are the natural enviromnent and nonhuman species properly considered stakeholders of the firm? Defend your answer.

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There was likely more debate about this ...

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Which of the frrm's social responsibilities is not relevant in analyzing management's duties to stakeholders?


A) economic
B) legal
C) ethical
D) philanthropic

E) A) and C)
F) A) and B)

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Business organizations must address the legitimate needs and expectations of stakeholders because


A) it is required by law.
B) it is the right thing to do.
C) stakeholders force them to.
D) they will need to,in order to be successful in the long run.

E) A) and D)
F) A) and B)

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Some authors indicate that the corporate model needs redefinition because of all the following except


A) Business size
B) Socioeconomic power
C) Inadequacy of the ownership model and its implications
D) Responsiveness

E) A) and B)
F) A) and C)

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The assumption underlying the instrumental value of the stakeholder model is that effective stakeholder management should lead to achievement of traditional business goals such as profits and growth.

A) True
B) False

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The recommended strategy for nonsupportive stakeholders is to


A) monitor them.
B) defend against them.
C) involve them.
D) collaborate with them.

E) A) and D)
F) C) and D)

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