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Exam 9: Leadership Communication

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Question 21

Multiple Choice

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is the element of the communication process that enables someone to determine whether the receiver correctly interpreted the message.

A) Channel
B) Signal
C) Noise
D) Feedback

E) A) and C)
F) C) and D)

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Question 22

Multiple Choice

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A leader, as a(n) ,uses communication to unite people around a common sense of purpose and identity.

A) open communicator
B) encoder
C) communication champion
D) change catalyst

E) B) and C)
F) A) and C)

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Question 23

Multiple Choice

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The richness of an information channel is influenced by the:

In many oftoday's organizations, command-and-control management has proved to be very effective.

A(n) is a person who is philosophically grounded in the belief that communication is essential to building trust and gaining commitment to a vision.

Leaders communicate to inspire and motivate people to strive toward a vision.

The traditional role of a manager is that of a(n) :

In , people together create a stream of shared meaning that enables them to understand each other and share a view of the world.

A leader should maintain low visibility during times of rapid change, uncertainty, or crisis.

Nonverbal communication may be referred to as messages transmitted tluough electronic channels.

Persuasion is a valuable communication process that individuals can use to lead others to a shared solution or commitment.

is a process by which information and understanding are transferred between a sender and a receiver.

is the amount of information that can be transmitted during a communication episode.

Why is listening important for leaders?

refers to leaders sharing all types of information throughout the company and across all levels.

Leaders should select a communication channel to fit their message.

In the communication process, the is the tangible formulation of the thought or idea sent to the receiver.

Ina crisis situation, a leader should refrain from absotbing people's fears and mcet1aintie;.

Elec1mnicmelhods of cornrnunicatiorr

The result of a dialogue is marked by: