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Exam 4: Workplace Stress

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Question 1

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Your friend Myra recently appeared for an interview for her dream job. She later described the interview to you as a washout. Although she had prepared really well, she could not think straight and her mind went blank during the interview. What is this phenomenon called? Suggest and discuss two antidotes for this.

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This phenomenon of performance decrement...

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Question 2

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When it comes to perceiving stress, individuals tend to

A) underestimate the effects of daily hassles.
B) overestimate the effects of daily hassles.
C) overestimate the effects of large events.
D) underestimate the effects of strain.
E) overestimate the effects of strain.

F) D) and E)
G) A) and C)

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Question 3

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What makes choking so fascinating is that it happens only to star performers.

Which of the following is not a likely behavior for a manager experiencing high levels of stress?

Which is not one of the four recurring factors that characterize those with psychological hardiness?

One of the antidotes for choking is pressure-free practice.

When under intense stress, we naturally ask for help from our network of family and friends.

________ positively influence(s) learning, job performance, and job engagement.

Psychological ________ is the ability to remain psychologically stable and healthy in the face of significant stressors.

Employee/employer relations is one of the five key organizational practices that help to improve the overall health and well-being of organizations.

What you choose not to do can be as important as what you do.

One stress-management strategy closely aligned with control is that of seeking big achievements.

"Eustress" is defined as

What are demands? What is control? Describe how demand and control interact to create more- or less-stressful work environments. How is social support relevant in this model?

Distinguish between hindrance stressors and challenge stressors. List and describe three types of hindrance and challenge stressors. How might you use consideration of each type of stressor to redesign a job?

People who experience high levels of ________ are at increased risk for substance abuse, anxiety disorders and emotional exhaustion.

Your friend Alice has an important exam coming up. She desperately needs to score high in this exam. She is experiencing extreme stress. She concludes that all stress is bad. Do you agree with her? Elaborate.

Henry, a top sales executive at Personalized Inc., a personal care product company, is described around his workplace as a type A individual. What are the characteristics of a type A individual?

When we do not know how to fill a role or what we are supposed to do in it, we experience role

Describe the major components to the stress process.