Question 1

A manager who blows up, yells at the person, and makes insulting remarks ________.

Accepted Answer

A)   is likely to motivate the person to improve his or her performance
B)   will facilitate problem solving
C)   undermines the relationship between manager and subordinate
D)   is criticizing the behavior, not the personE) C) and D)
F) B) and C)

Question 2

Research on attributions also found that the exchange relationship influences the manager's perception of a subordinate's performance.

Accepted Answer

A) True 
 B)False

Question 3

Research on LMX theory examining how LMX is related to other variables is mostly comprised of which of the following?

Accepted Answer

A)   laboratory experiments
B)   field experiments
C)   survey field studies
D)   studies using observation and analysis of communication patternsE) All of the above
F) A) and C)

Question 4

When an internal attribution is made and the problem is determined to be a lack of subordinate responsibility, the manager is MOST likely to respond by ________.

Accepted Answer

A)   removing obstacles
B)   reducing inherent difficulties
C)   assigning the subordinate an easier job
D)   giving a warningE) B) and D)
F) None of the above

Question 5

Which of the following adjectives is part of Chaleff's conception of the follower?

Accepted Answer

A)   conformist
B)   proactive
C)   weak
D)   passiveE) B) and D)
F) B) and C) B

Question 6

Which was NOT found in the research on leader-member exchange?

Accepted Answer

A)   The LMX relationship with a subordinate continued to improve each year.
B)   Leaders gave more benefits to high LMX subordinates than to low LMX subordinates.
C)   High LMX subordinates performed better than low LMX subordinates.
D)   Leaders delegated more to high LMX subordinates than to low LMX subordinates.E) C) and D)
F) A) and B)

Question 7

Part of fact finding before approaching a subordinate about a performance problem involves getting information about ________, like what led up to the problems and what was the subordinate's involvement.

Accepted Answer

A)   timing
B)   magnitude
C)   antecedents
D)   scopeE) A) and B)
F) A) and D) C

Question 8

Which is an example of a situational cause beyond the control of a subordinate?

Accepted Answer

A)   failure to follow standard procedures and rules
B)   failure to detect a problem before it becomes serious
C)   failure to carry out a major action step on time
D)   failure by outsiders to carry out their part of a project on timeE) A) and C)
F) B) and C)

Question 9

________ theory describes the cognitive processes used by leaders to determine the reasons for effective or ineffective performance and the appropriate reaction.

Accepted Answer

A)   Attribution
B)   Affective
C)   Implicit
D)   ExemplificationE) A) and C)
F) A) and D)

Question 10

The research on LMX shows that effective leaders ________.

Accepted Answer

A)   avoid exchange relationships with their subordinates
B)   have high quality exchange relationships with a few subordinates
C)   have an equal number of high and low exchange relationships
D)   have high-quality exchange relationships with most subordinatesE) C) and D)
F) A) and D)

Question 11

Which of the following is a recommended guideline for correcting a subordinate's performance deficiencies?

Accepted Answer

A)   Explain that the subordinate needs to become more motivated to succeed.
B)   Warn the subordinate not to be defensive when receiving negative feedback.
C)   Threaten to fire the subordinate unless performance quickly improves.
D)   Explain why the subordinate's behavior is causing problems for others.E) A) and B)
F) A) and C)

Question 12

Which is an example of the benefits a subordinate can provide to a leader in a high-quality exchange relationship?

Accepted Answer

A)   assigning interesting tasks
B)   delegating greater responsibility
C)   increasing pay
D)   helping with administrative dutiesE) A) and B)
F) None of the above

Question 13

The LMX relationship is especially likely to suffer when ________.

Accepted Answer

A)   the leader values being proactive, and the follower does not
B)   the follower values being proactive, and the leader does not
C)   the follower sees the leader as lacking initiative
D)   the leader sees the follower as possessing initiativeE) B) and D)
F) B) and C)

Question 14

When there is a high LMX relationship, the leader is MORE likely to ________.

Accepted Answer

A)   give the subordinate easy assignments to do
B)   monitor the subordinate's performance frequently
C)   understand the subordinate's problems and needs
D)   provide detailed instructions to the subordinateE) All of the above
F) None of the above

Question 15

Until recently, follower attitudes and behavior were only examined as an indicator of leader influence and effectiveness.

Accepted Answer

A) True 
 B)False

Question 16

Leaders who make innovative changes in the strategy (what is done or how it is done)  get ________ than leaders who stick with a traditional strategy.

Accepted Answer

A)   less credit for success and less blame for failure
B)   less credit for success and more blame for failure
C)   more credit for success and more blame for failure
D)   more credit for success and less blame for failureE) C) and D)
F) A) and B) C

Question 17

To be effective as a follower, it is necessary to implement decisions made by a leader even when they are misguided or unethical.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is a suggested guideline for followers?

Accepted Answer

A)   Point out when a leader is being defensive about suggestions.
B)   Get approval from the boss before taking action to resolve problems.
C)   Verify the accuracy of information you provide to the leader.
D)   Follow rules and standard procedures to avoid any blame for problems.E) A) and D)
F) A) and B)

Question 19

Low-quality exchange subordinates get more ________ when mistakes and performance difficulties occur.

Accepted Answer

A)   support
B)   coaching
C)   resources
D)   blameE) A) and B)
F) A) and C)

Question 20

Corrective feedback is ________ if it includes an explanation of the reason why a person's behavior is inappropriate or ineffective.

Accepted Answer

A)   more offensive
B)   more useful
C)   less practical
D)   less effectiveE) C) and D)
F) A) and D)

Exam 10: Dyadic Relations and Followers

A manager who blows up, yells at the person, and makes insulting remarks ________.

Correct AnswerverifiedShow Answer

Research on attributions also found that the exchange relationship influences the manager's perception of a subordinate's performance.

Correct AnswerverifiedShow Answer

Research on LMX theory examining how LMX is related to other variables is mostly comprised of which of the following?

Correct AnswerverifiedShow Answer

When an internal attribution is made and the problem is determined to be a lack of subordinate responsibility, the manager is MOST likely to respond by ________.

Correct AnswerverifiedShow Answer

Which of the following adjectives is part of Chaleff's conception of the follower?

Correct AnswerverifiedB

Which was NOT found in the research on leader-member exchange?

Correct AnswerverifiedShow Answer

Part of fact finding before approaching a subordinate about a performance problem involves getting information about ________, like what led up to the problems and what was the subordinate's involvement.

Correct AnswerverifiedC

Which is an example of a situational cause beyond the control of a subordinate?

Correct AnswerverifiedShow Answer

________ theory describes the cognitive processes used by leaders to determine the reasons for effective or ineffective performance and the appropriate reaction.

Correct AnswerverifiedShow Answer

The research on LMX shows that effective leaders ________.

Correct AnswerverifiedShow Answer

Which of the following is a recommended guideline for correcting a subordinate's performance deficiencies?

Correct AnswerverifiedShow Answer

Which is an example of the benefits a subordinate can provide to a leader in a high-quality exchange relationship?

Correct AnswerverifiedShow Answer

The LMX relationship is especially likely to suffer when ________.

Correct AnswerverifiedShow Answer

When there is a high LMX relationship, the leader is MORE likely to ________.

Correct AnswerverifiedShow Answer

Until recently, follower attitudes and behavior were only examined as an indicator of leader influence and effectiveness.

Correct AnswerverifiedShow Answer

Leaders who make innovative changes in the strategy (what is done or how it is done) get ________ than leaders who stick with a traditional strategy.

Correct AnswerverifiedC

To be effective as a follower, it is necessary to implement decisions made by a leader even when they are misguided or unethical.

Correct AnswerverifiedShow Answer

Which of the following is a suggested guideline for followers?

Correct AnswerverifiedShow Answer

Low-quality exchange subordinates get more ________ when mistakes and performance difficulties occur.

Correct AnswerverifiedShow Answer

Corrective feedback is ________ if it includes an explanation of the reason why a person's behavior is inappropriate or ineffective.

Correct AnswerverifiedShow Answer

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B

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C

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C

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