Question 1

In-flight foodservice refers to:

Accepted Answer

A)  airport kiosks
B)  food served onboard aircraft
C)  airport foodservice
D)  chain restaurant foodservice establishments in airportsE) B) and C)
F) A) and D)

Question 2

Identify and discuss one trend in each of the following areas:
Healthcare
Business and Industry
Leisure and recreation

Accepted Answer

Healthcare is seeing an increa...

Question 3

Sodexho's mission is to:

Accepted Answer

A)  become the market leader in food and beverage services for colleges and universities
B)  create and offer services that contribute to a more pleasant way of life for people wherever and whenever they come together
C)  become the dominate leader in the managed services segment
D)  provide job opportunities for graduates of hospitality management programsE) None of the above
F) A) and C)

Question 4

Based on USDA regulations, not more than ________ percent of calories should come from saturated fats.

Accepted Answer

A)  10
B)  15
C)  30
D)  5E) A) and B)
F) All of the above

Question 5

________ means to produce a quantity of food to serve at various times rather than all
at once.

Accepted Answer

The answer of ________ means to produce a quantity of...

Question 6

By improving its image and creating interesting menus, one of the most dynamic segments of the managed services industry is:

Accepted Answer

A)  campus and college foodservice
B)  healthcare
C)  business and industry
D)  militaryE) None of the above
F) A) and D)

Question 7

Self-operators are companies that:

Accepted Answer

A)  create new concepts for generating cash sales
B)  contract their services only to commercial operations
C)  operate foodservice for the client on a contractual basis
D)  own and operate their foodservice operationsE) None of the above
F) B) and C)

Question 8

In an effort to increase cash sales and to manage profitability managers of healthcare operations have become more resourceful by:

Accepted Answer

A)  developing concepts like medical malls with retail shops, bakeries, catering and restaurants
B)  decreasing portion sizes of meals served to staff and patients in medical care facilities
C)  adding an extra charge to service users not affiliated with the medical facility
D)  charging more for cafeteria food and eliminating staff discountsE) A) and D)
F) All of the above

Question 9

List at least three features that distinguish managed services from commercial foodservice.

Accepted Answer

1. in a restaurant the challenge is to please the guest, whereas managed services must please the
guest as well as the client
2. in some operations the guest may or may not have alternative dining options available to them
and are a captive clientele. These guests may be eating at the foodservice operation only once or on a
daily basis
3. many managed operations are housed in host organizations that do not have foodservice as their
primary business
4. most managed service operations produce food in large quantity batches for service and
consumption within fixed periods of time
5. the volume of business is more consistent and therefore easier to cater; it is easier to predict the
number of meals and portion sizes. The atmosphere is less hurried that of a restaurant.

Question 10

What are nine general areas of responsibility of a managed services manager? Briefly describe each area.

Accepted Answer

Employee relations, human reso...

Question 11

With regards to B & I foodservice, ________ are companies that operate foodservice for
the client on a contractual basis.

Accepted Answer

The answer of With regards to B & I foodservice,...

Question 12

The cost for the average in-flight meal is approximately:

Accepted Answer

A)  $7.00
B)  $1.00
C)  $10.00
D)  $2.00E) A) and B)
F) A) and C) A

Question 13

A popular trend in military foodservice that offers alternatives to its personnel is:

Accepted Answer

A)  MRE's that can be cooked a variety of ways including grilled and broiled
B)  a wider selection of meal choices and menu items
C)  more vegetarian options for in the MRE's
D)  quick service restaurants such as McDonald's and Burger King on military basesE) All of the above
F) A) and C)

Question 14

A ________ is a person responsible for translating corporate philosophy to the
contractor and for overseeing the contractor to make certain that they abide by terms of
the contract.

Accepted Answer

The answer of A ________ is a person responsible for...

Question 15

Budgeting is easier with on campus college foodservice because:

Accepted Answer

A)  there are few venues that provide foodservice on the college campus
B)  students do not expect great food so costs can be lowered to accommodate that trend
C)  all the food is very inexpensive
D)  students have prepaid for their meals and numbers are easier to forecastE) A) and D)
F) B) and C)

Question 16

Using the following figures, calculate the daily rate or amount of money required per day from each
person to pay for foodservice:
• One semester = 105 days
• Foodservice expenses = $695,000
• Students= 1350
Show your work to receive full credit

Accepted Answer

695,000 / ...

Question 17

List three trends in healthcare foodservice and include an example of each.

Accepted Answer

arrival of quick service resta...

Question 18

Discuss the importance of the National School Lunch program and the challenges faced by foodservice
managers in the K-12 setting.

Accepted Answer

Schools receive federal funding in excha...

Question 19

Duties of foodservice managers at small to mid-sized managed services may include all of the following except:

Accepted Answer

A)  safety administration
B)  landscaping/grounds keeping
C)  human resources management
D)  employee relationsE) A) and D)
F) A) and C)

Question 20

Schools that participate in the National School Lunch Program are able to take advantage of:

Accepted Answer

A)  federal funding in the amount of approximately $2.73 per meal per student
B)  a direct line of contact and reduced cost with fast food restaurants
C)  higher profits for each school and more nutritious food for students
D)  a higher quality of food product, similar to that served in restaurantsE) B) and D)
F) A) and B) A

Exam 9: Managed Services

In-flight foodservice refers to:

Correct Answer
verified

Identify and discuss one trend in each of the following areas: Healthcare Business and Industry Leisure and recreation

Correct Answer
verified
Healthcare is seeing an increa...
View Answer

Sodexho's mission is to:

Correct Answer
verified

Based on USDA regulations, not more than ________ percent of calories should come from saturated fats.

Correct Answer
verified

________ means to produce a quantity of food to serve at various times rather than all at once.

Correct Answer
verified

By improving its image and creating interesting menus, one of the most dynamic segments of the managed services industry is:

Correct Answer
verified

Self-operators are companies that:

Correct Answer
verified

In an effort to increase cash sales and to manage profitability managers of healthcare operations have become more resourceful by:

Correct Answer
verified

List at least three features that distinguish managed services from commercial foodservice.

What are nine general areas of responsibility of a managed services manager? Briefly describe each area.

Correct Answer
verified
Employee relations, human reso...
View Answer

With regards to B & I foodservice, ________ are companies that operate foodservice for the client on a contractual basis.

Correct Answer
verified

The cost for the average in-flight meal is approximately:

Correct Answer
verified
A

A popular trend in military foodservice that offers alternatives to its personnel is:

Correct Answer
verified

A ________ is a person responsible for translating corporate philosophy to the contractor and for overseeing the contractor to make certain that they abide by terms of the contract.

Correct Answer
verified

Budgeting is easier with on campus college foodservice because:

Correct Answer
verified

Using the following figures, calculate the daily rate or amount of money required per day from each person to pay for foodservice: • One semester = 105 days • Foodservice expenses = $695,000 • Students= 1350 Show your work to receive full credit

Correct Answer
verified
695,000 / ...
View Answer

List three trends in healthcare foodservice and include an example of each.

Correct Answer
verified
arrival of quick service resta...
View Answer

Discuss the importance of the National School Lunch program and the challenges faced by foodservice managers in the K-12 setting.

Correct Answer
verified
Schools receive federal funding in excha...
View Answer

Duties of foodservice managers at small to mid-sized managed services may include all of the following except:

Correct Answer
verified

Schools that participate in the National School Lunch Program are able to take advantage of:

Correct Answer
verified
A

Exam 9: Managed Services

In-flight foodservice refers to:

Correct AnswerverifiedShow Answer

Identify and discuss one trend in each of the following areas: Healthcare Business and Industry Leisure and recreation

Correct AnswerverifiedHealthcare is seeing an increa...View AnswerShow Answer

Sodexho's mission is to:

Correct AnswerverifiedShow Answer

Based on USDA regulations, not more than ________ percent of calories should come from saturated fats.

Correct AnswerverifiedShow Answer

________ means to produce a quantity of food to serve at various times rather than all at once.

Correct AnswerverifiedShow Answer

By improving its image and creating interesting menus, one of the most dynamic segments of the managed services industry is:

Correct AnswerverifiedShow Answer

Self-operators are companies that:

Correct AnswerverifiedShow Answer

In an effort to increase cash sales and to manage profitability managers of healthcare operations have become more resourceful by:

Correct AnswerverifiedShow Answer

List at least three features that distinguish managed services from commercial foodservice.

What are nine general areas of responsibility of a managed services manager? Briefly describe each area.

Correct AnswerverifiedEmployee relations, human reso...View AnswerShow Answer

With regards to B & I foodservice, ________ are companies that operate foodservice for the client on a contractual basis.

Correct AnswerverifiedShow Answer

The cost for the average in-flight meal is approximately:

Correct AnswerverifiedA

A popular trend in military foodservice that offers alternatives to its personnel is:

Correct AnswerverifiedShow Answer

A ________ is a person responsible for translating corporate philosophy to the contractor and for overseeing the contractor to make certain that they abide by terms of the contract.

Correct AnswerverifiedShow Answer

Budgeting is easier with on campus college foodservice because:

Correct AnswerverifiedShow Answer

Using the following figures, calculate the daily rate or amount of money required per day from each person to pay for foodservice: • One semester = 105 days • Foodservice expenses = $695,000 • Students= 1350 Show your work to receive full credit

Correct Answerverified695,000 / ...View AnswerShow Answer

List three trends in healthcare foodservice and include an example of each.

Correct Answerverifiedarrival of quick service resta...View AnswerShow Answer

Discuss the importance of the National School Lunch program and the challenges faced by foodservice managers in the K-12 setting.

Correct AnswerverifiedSchools receive federal funding in excha...View AnswerShow Answer

Duties of foodservice managers at small to mid-sized managed services may include all of the following except:

Correct AnswerverifiedShow Answer

Schools that participate in the National School Lunch Program are able to take advantage of:

Correct AnswerverifiedA

Correct Answer
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Correct Answer
verified
Healthcare is seeing an increa...
View Answer

Correct Answer
verified

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Employee relations, human reso...
View Answer

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verified

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A

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Correct Answer
verified
695,000 / ...
View Answer

Correct Answer
verified
arrival of quick service resta...
View Answer

Correct Answer
verified
Schools receive federal funding in excha...
View Answer

Correct Answer
verified

Correct Answer
verified
A