Question 1

Informational reports often describe periodic, recurring activities as well as situational, nonrecurring events.

Accepted Answer

A) True 
 B)False

Question 2

One of the most important steps in the writing of a report is researching the report topic.

Accepted Answer

A) True 
 B)False

Question 3

As chairperson of a customer service task force, you must update management on your team's progress. What kind of report will you write?

Accepted Answer

A)  Justification/recommendation report
B)  Trip report
C)  Progress report
D)  Feasibility reportE) A) and D)
F) All of the above

Question 4

Which of the following is the best advice to follow when writing a summary?

Accepted Answer

A)  Include specific examples from the report, article, or book you are summarizing.
B)  Copy passages word for word to ensure that you cover the main ideas.
C)  Avoid headings or lists to prevent reader distraction.
D)  State the main idea or purpose as well as the source of the document being summarized.E) A) and B)
F) C) and D)

Question 5

Katherine must use headings in a report. What should she do to make sure that her headings are effective?

Accepted Answer

A)  Place first- and second-level headings in all capital letters.
B)  Use a period after each stand-alone bolded heading.
C)  End a page with a heading to entice her audience to read the report further.
D)  Include at least one heading per report page.E) A) and C)
F) A) and B)

Question 6

How do informational reports and analytical reports differ?

Accepted Answer

A)  Informational reports emphasize facts; analytical reports emphasize reasoning and conclusions.
B)  Informational reports are intended for internal audiences; analytical reports are intended for external audiences.
C)  Informational reports are written using a formal writing style; analytical reports are written using an informal writing style.
D)  Informational reports emphasize reasoning and conclusions; analytical reports emphasize facts.E) B) and C)
F) A) and D)

Question 7

What type of research source provides the best firsthand information?

Accepted Answer

A)  Web pages or articles
B)  Interviews
C)  Company records
D)  DatabasesE) A) and B)
F) A) and C)

Question 8

Which of the following situations might require a progress report?

Accepted Answer

A)  The work of a committee preparing for an open house when a new wing of a hospital is completed
B)  The reporting of monthly sales figures for all divisions
C)  A study of whether a company should provide on-site childcare
D)  A one-page summary of a long article in The Wall Street JournalE) None of the above
F) A) and C)

Question 9

Headings that show the sections of a report are called

Accepted Answer

A)  talking headings.
B)  signposts.
C)  functional headings.
D)  cross-sectional divisions.E) B) and C)
F) A) and D)

Question 10

An informational report presents data without analysis and recommendations.

Accepted Answer

A) True 
 B)False

Question 11

To help you clarify your reason for writing a report, you should write a

Accepted Answer

A)  thesis statement.
B)  transitional sentence.
C)  problem statement.
D)  topic sentence.E) A) and B)
F) A) and C)

Question 12

E-mail, PDF files, and PowerPoint sides are all examples of digital means of submitting reports.

Accepted Answer

A) True 
 B)False

Question 13

The format of a report depends primarily on its

Accepted Answer

A)  length
B)  purpose
C)  audience
D)  All of these should be considered when deciding on a report format.E) A) and C)
F) A) and D)

Question 14

In which of the following types of reports should you announce your decision immediately in the opening?

Accepted Answer

A)  Summary
B)  Justification
C)  Yardstick
D)  FeasibilityE) B) and C)
F) A) and D)

Question 15

Yardstick reports examine problems using differing sets of criteria.

Accepted Answer

A) True 
 B)False

Question 16

__________________ are visual representations of data or information that can easily be embedded into blogs and posts on social media.

Accepted Answer

A)  PDF files
B)  Digital slide decks
C)  Infographics
D)  Report templatesE) B) and D)
F) B) and C)

Question 17

Your company currently processes its payroll internally but is considering the use of an external accounting firm. You are in charge of determining whether your company should proceed with this plan. What kind of report would you most likely write?

Accepted Answer

A)  Feasibility report
B)  Progress report
C)  Informational report
D)  SummaryE) B) and D)
F) None of the above

Question 18

Observation can be considered a valuable form of data collection for a business report.

Accepted Answer

A) True 
 B)False

Question 19

You are writing a short informal report that will stay inside your organization. Which format would be most appropriate?

Accepted Answer

A)  Letter format
B)  Memo or e-mail format
C)  Manuscript format
D)  Preprinted formE) A) and D)
F) None of the above

Question 20

________________________ are visual representations of data or information and can tell compelling stories that help businesses attract and inform consumers.

Accepted Answer

The answer of ________________________ are visual representations of data or...

Exam 9: Informal Reports

The format of a report depends primarily on its

Correct AnswerverifiedShow Answer

How do informational reports and analytical reports differ?

Correct AnswerverifiedShow Answer

Your company currently processes its payroll internally but is considering the use of an external accounting firm. You are in charge of determining whether your company should proceed with this plan. What kind of report would you most likely write?

Correct AnswerverifiedShow Answer

Observation can be considered a valuable form of data collection for a business report.

Correct AnswerverifiedShow Answer

Which of the following is the best advice to follow when writing a summary?

Correct AnswerverifiedShow Answer

One of the most important steps in the writing of a report is researching the report topic.

Correct AnswerverifiedShow Answer

________________________ are visual representations of data or information and can tell compelling stories that help businesses attract and inform consumers.

Correct AnswerverifiedShow Answer

__________________ are visual representations of data or information that can easily be embedded into blogs and posts on social media.

Correct AnswerverifiedShow Answer

What type of research source provides the best firsthand information?

Correct AnswerverifiedShow Answer

As chairperson of a customer service task force, you must update management on your team's progress. What kind of report will you write?

Correct AnswerverifiedShow Answer

Informational reports often describe periodic, recurring activities as well as situational, nonrecurring events.

Correct AnswerverifiedShow Answer

Headings that show the sections of a report are called

Correct AnswerverifiedShow Answer

To help you clarify your reason for writing a report, you should write a

Correct AnswerverifiedShow Answer

E-mail, PDF files, and PowerPoint sides are all examples of digital means of submitting reports.

Correct AnswerverifiedShow Answer

In which of the following types of reports should you announce your decision immediately in the opening?

Correct AnswerverifiedShow Answer

Yardstick reports examine problems using differing sets of criteria.

Correct AnswerverifiedShow Answer

Katherine must use headings in a report. What should she do to make sure that her headings are effective?

Correct AnswerverifiedShow Answer

Which of the following situations might require a progress report?

Correct AnswerverifiedShow Answer

An informational report presents data without analysis and recommendations.

Correct AnswerverifiedShow Answer

You are writing a short informal report that will stay inside your organization. Which format would be most appropriate?

Correct AnswerverifiedShow Answer

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