Question 1

Inherent processes are ________.

Accepted Answer

A)   time-consuming business processes that involve substantial investment
B)   predesigned procedures for using software products
C)   the set of procedures that help companies implement business process reengineering
D)   business process reengineering techniques with low success ratesE) B) and C)
F) A) and B)

Question 2

Information silos arise as a result of ________.

Accepted Answer

A)   data integration across several information systems within an organization
B)   the sharing of an inter-enterprise information system with several organizations
C)   too many users depending on a single enterprise-wide information system
D)   data being isolated in systems that are separated across different organizational levelsE) None of the above
F) All of the above

Question 3

Physician partnerships most likely use ________.

Accepted Answer

A)   inter-enterprise information systems
B)   workgroup information systems
C)   enterprise information systems
D)   departmental information systemsE) A) and B)
F) A) and C)

Question 4

Which of the following is a characteristic of enterprise information systems?

Accepted Answer

A)   They do not document procedures since the procedures are simple and informal.
B)   They are shared between two or more independent organizations.
C)   They typically have hundreds to thousands of users.
D)   They are highly open to change.E) C) and D)
F) B) and D)

Question 5

________ is a major issue faced by companies when implementing enterprise systems.

Accepted Answer

A)   The failure of applications to communicate and share data with each other
B)   The failure to incorporate accounting and human resource applications
C)   The lack of a centralized database where important data such as metadata can be stored
D)   The gap between the requirements of an organization and the capabilities of an applicationE) B) and C)
F) None of the above

Question 6

What are personal information systems?

Accepted Answer

Personal information systems are informa...

Question 7

Inter-enterprise PRIDE systems are referred to as ________ because in such systems processing is divided across multiple computing devices.

Accepted Answer

A)   distributed systems
B)   departmental information systems
C)   business intelligence systems
D)   integrated systemsE) A) and B)
F) None of the above

Question 8

Which of the following statements is true of business process reengineering?

Accepted Answer

A)   It is a very fast process and is easy to carry out.
B)   When combined with ERP, it has a 100 percent success rate.
C)   It is a very expensive process.
D)   Due to its streamlined process, it requires no expertise.E) A) and B)
F) B) and C)

Question 9

Enterprise information systems are information systems that span an organization and support activities of people in multiple departments.

Accepted Answer

A) True 
 B)False

Question 10

The development of steering groups is an effective solution for resolving the process issues of an enterprise system.

Accepted Answer

A) True 
 B)False

Question 11

SAP is the worldwide leader of ERP vendors.

Accepted Answer

A) True 
 B)False

Question 12

What are information silos?

Accepted Answer

Information silos are the conditions tha...

Question 13

The expenses and risks associated with the implementation or upgrading of enterprise systems arise from the ________.

Accepted Answer

A)   need for encrypting a company's data before an enterprise system can use the data
B)   lack of resources within a company to handle the implementation of the system
C)   lack of variety in the enterprise systems currently being sold in the market
D)   resistance from a company's employees to changes in existing systemsE) A) and B)
F) A) and C)

Question 14

Information silos can result in increased cost for an organization.

Accepted Answer

A) True 
 B)False

Question 15

Personal information systems generally support around 10 users.

Accepted Answer

A) True 
 B)False

Question 16

When implementing new enterprise systems in a company,process issues that may arise can be effectively resolved by ________.

Accepted Answer

A)   encouraging entities at different organizational levels to create separate information systems
B)   developing committees and steering groups for process management
C)   bringing into the company conciliators or arbitrators to sort the issues
D)   giving the responsibility of resolving issues to the company's CEOE) A) and D)
F) A) and C)

Question 17

Enterprise information systems typically have hundreds to thousands of users.

Accepted Answer

A) True 
 B)False

Question 18

When prospects become customers who need to be supported,the organization is in the ________ phase of the customer life cycle.

Accepted Answer

A)   customer engagement
B)   marketing
C)   customer acquisition
D)   relationship managementE) B) and C)
F) A) and D)

Question 19

Which of the following is most likely to make use of an inter-enterprise information system?

Accepted Answer

A)   hospitals
B)   drug salespersons
C)   PRIDE systems
D)   physician partnershipsE) None of the above
F) A) and B)

Question 20

Which of the following departments in an organization is supported by information systems applications such as recruitment and compensation?

Accepted Answer

A)   accounting department
B)   operations department
C)   human resources department
D)   customer service departmentE) B) and D)
F) A) and C)

Exam 7: Organizations and Information Systems

Which of the following is a characteristic of enterprise information systems?

Correct AnswerverifiedShow Answer

Information silos can result in increased cost for an organization.

Correct AnswerverifiedShow Answer

When implementing new enterprise systems in a company,process issues that may arise can be effectively resolved by ________.

Correct AnswerverifiedShow Answer

________ is a major issue faced by companies when implementing enterprise systems.

Correct AnswerverifiedShow Answer

Personal information systems generally support around 10 users.

Correct AnswerverifiedShow Answer

Inherent processes are ________.

Correct AnswerverifiedShow Answer

Enterprise information systems are information systems that span an organization and support activities of people in multiple departments.

Correct AnswerverifiedShow Answer

Which of the following is most likely to make use of an inter-enterprise information system?

Correct AnswerverifiedShow Answer

Physician partnerships most likely use ________.

Correct AnswerverifiedShow Answer

Which of the following departments in an organization is supported by information systems applications such as recruitment and compensation?

Correct AnswerverifiedShow Answer

Inter-enterprise PRIDE systems are referred to as ________ because in such systems processing is divided across multiple computing devices.

Correct AnswerverifiedShow Answer

The expenses and risks associated with the implementation or upgrading of enterprise systems arise from the ________.

Correct AnswerverifiedShow Answer

What are personal information systems?

Correct AnswerverifiedPersonal information systems are informa...View AnswerShow Answer

Enterprise information systems typically have hundreds to thousands of users.

Correct AnswerverifiedShow Answer

SAP is the worldwide leader of ERP vendors.

Correct AnswerverifiedShow Answer

Information silos arise as a result of ________.

Correct AnswerverifiedShow Answer

What are information silos?

Correct AnswerverifiedInformation silos are the conditions tha...View AnswerShow Answer

When prospects become customers who need to be supported,the organization is in the ________ phase of the customer life cycle.

Correct AnswerverifiedShow Answer

The development of steering groups is an effective solution for resolving the process issues of an enterprise system.

Correct AnswerverifiedShow Answer

Which of the following statements is true of business process reengineering?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Personal information systems are informa...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Information silos are the conditions tha...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified