Question 1

Organizational culture is:

Accepted Answer

A)   an attitude.
B)   one's experiences.
C)   one's beliefs.
D)   all of the above.E) A) and B)
F) A) and C)

Question 2

Dentistry is a team-oriented business.

Accepted Answer

A) True 
 B)False

Question 3

Choose the definition that correlates with each term below.
-Task culture

Accepted Answer

A)  Teams formed to solve problem
B)  Authoritarian leadership
C)  Feedback does not exist in this environment.
D)  Cross-departmental communication to achieve goals
E)  Fear and distrust exist in this environment.F) A) and C)
G) B) and C)

Question 4

Choose the definition that correlates with each term below.
-Power culture

Accepted Answer

A)  Teams formed to solve problem
B)  Authoritarian leadership
C)  Feedback does not exist in this environment.
D)  Cross-departmental communication to achieve goals
E)  Fear and distrust exist in this environment.F) B) and C)
G) A) and E)

Question 5

Successful dentists do not take risks with their dental practice. Remaining status quo will result in success.

Accepted Answer

A)   The first statement is true; the second statement is false.
B)   The first statement is false; the second statement is true.
C)   Both statements are true.
D)   Both statements are false.E) A) and C)
F) B) and D)

Question 6

All of the following are characteristics of successful risk taking except:

Accepted Answer

A)   trusting your abilities.
B)   overcoming fear of mistakes.
C)   going it alone.
D)   being open-minded.E) B) and C)
F) A) and D)

Question 7

A person's values are established from his or her background or previous experiences.

Accepted Answer

A) True 
 B)False  True

Question 8

A dental practice mission statement should state how the practice is managed and the role of staff and patients.

Accepted Answer

A) True 
 B)False

Question 9

_____ percent of people who fail at their jobs do not work well with their coworkers.

Accepted Answer

A)   Fifty
B)   Sixty
C)   Seventy
D)   EightyE) B) and C)
F) All of the above

Question 10

Financial activities should take place in the clinical area of the dental office.

Accepted Answer

A) True 
 B)False

Question 11

Patients rate service as the most important thing they can receive.

Accepted Answer

A) True 
 B)False

Question 12

Providing employees with information to help them increase their productivity within the dental office is an example of:

Accepted Answer

A)   harassment.
B)   empowerment.
C)   delegation.
D)   reorganizing.E) A) and C)
F) All of the above B

Question 13

Choose the definition that correlates with each term below.
-Process culture

Accepted Answer

A)  Teams formed to solve problem
B)  Authoritarian leadership
C)  Feedback does not exist in this environment.
D)  Cross-departmental communication to achieve goals
E)  Fear and distrust exist in this environment.F) B) and E)
G) C) and E)

Question 14

Management is defined as:

Accepted Answer

A)   the process of providing quality care for the patient.
B)   the act of leading a team of persons to accomplish goals and objectives.
C)   an enterprise in which one is engaged to achieve a livelihood.D) A) and C)
E) B) and C)

Question 15

Choose the definition that correlates with each term below.
-Multidirectional culture

Accepted Answer

A)  Teams formed to solve problem
B)  Authoritarian leadership
C)  Feedback does not exist in this environment.
D)  Cross-departmental communication to achieve goals
E)  Fear and distrust exist in this environment.F) D) and E)
G) None of the above D

Question 16

Choose the definition that correlates with each term below.
-Blame culture

Accepted Answer

A)  Teams formed to solve problem
B)  Authoritarian leadership
C)  Feedback does not exist in this environment.
D)  Cross-departmental communication to achieve goals
E)  Fear and distrust exist in this environment.F) A) and E)
G) All of the above

Question 17

The ___ is commonly the leader of the dental office.

Accepted Answer

A)   dentist
B)   dental assistant
C)   dental hygienist
D)   administrative assistantE) A) and B)
F) None of the above

Exam 1: The Business of Dentistry

Organizational culture is:

Correct Answer
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Dentistry is a team-oriented business.

Correct Answer
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Choose the definition that correlates with each term below. -Task culture

Correct Answer
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Choose the definition that correlates with each term below. -Power culture

Correct Answer
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Successful dentists do not take risks with their dental practice. Remaining status quo will result in success.

Correct Answer
verified

All of the following are characteristics of successful risk taking except:

Correct Answer
verified

A person's values are established from his or her background or previous experiences.

Correct Answer
verified
True

A dental practice mission statement should state how the practice is managed and the role of staff and patients.

Correct Answer
verified

_____ percent of people who fail at their jobs do not work well with their coworkers.

Correct Answer
verified

Financial activities should take place in the clinical area of the dental office.

Correct Answer
verified

Patients rate service as the most important thing they can receive.

Correct Answer
verified

Providing employees with information to help them increase their productivity within the dental office is an example of:

Correct Answer
verified
B

Choose the definition that correlates with each term below. -Process culture

Correct Answer
verified

Management is defined as:

Correct Answer
verified

Choose the definition that correlates with each term below. -Multidirectional culture

Correct Answer
verified
D

Choose the definition that correlates with each term below. -Blame culture

Correct Answer
verified

The ___ is commonly the leader of the dental office.

Correct Answer
verified

Exam 1: The Business of Dentistry

Organizational culture is:

Correct AnswerverifiedShow Answer

Dentistry is a team-oriented business.

Correct AnswerverifiedShow Answer

Choose the definition that correlates with each term below. -Task culture

Correct AnswerverifiedShow Answer

Choose the definition that correlates with each term below. -Power culture

Correct AnswerverifiedShow Answer

Successful dentists do not take risks with their dental practice. Remaining status quo will result in success.

Correct AnswerverifiedShow Answer

All of the following are characteristics of successful risk taking except:

Correct AnswerverifiedShow Answer

A person's values are established from his or her background or previous experiences.

Correct AnswerverifiedTrue

A dental practice mission statement should state how the practice is managed and the role of staff and patients.

Correct AnswerverifiedShow Answer

_____ percent of people who fail at their jobs do not work well with their coworkers.

Correct AnswerverifiedShow Answer

Financial activities should take place in the clinical area of the dental office.

Correct AnswerverifiedShow Answer

Patients rate service as the most important thing they can receive.

Correct AnswerverifiedShow Answer

Providing employees with information to help them increase their productivity within the dental office is an example of:

Correct AnswerverifiedB

Choose the definition that correlates with each term below. -Process culture

Correct AnswerverifiedShow Answer

Management is defined as:

Correct AnswerverifiedShow Answer

Choose the definition that correlates with each term below. -Multidirectional culture

Correct AnswerverifiedD

Choose the definition that correlates with each term below. -Blame culture

Correct AnswerverifiedShow Answer

The ___ is commonly the leader of the dental office.

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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True

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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B

Correct Answer
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Correct Answer
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Correct Answer
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D

Correct Answer
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Correct Answer
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