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Jeffery is from England, Amy is from the United States, Martha is from Germany, and Kim is from China. Which one is from a culture that has a high conformity rate?


A) Jeffery
B) Amy
C) Martha
D) Kim

E) A) and B)
F) A) and D)

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Doris has voted for every Democratic candidate for President since she started voting. Jeffery has voted for the Republican candidate in all but one of the last seven presidential elections. Ed has voted for the Democratic candidate in four of the last seven elections, the Republican candidate in two elections, and once for a third-party candidate. Which of these people would be the one most likely to be persuaded by the TV ads and the presidential debates?


A) Doris
B) Jeffery
C) Ed
D) Each of them is equally likely to be persuaded because television is a powerful medium

E) A) and B)
F) C) and D)

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Which of the following has been found to improve relations among people from differing ethnic backgrounds?


A) working at the same company
B) attending the same school
C) living next door to each other
D) none of the above

E) A) and B)
F) B) and C)

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Your social identity could include which of the following?


A) ethnicity
B) relationships
C) stigmatized identities
D) all of the above

E) A) and C)
F) None of the above

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Which of the following social psychologists identified six basic principles of persuasion and compliance?


A) Robert Cialdini
B) Stanley Milgram
C) Solomon Ache
D) Philip Zimbardo

E) A) and B)
F) B) and C)

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In Fein's experiment, students were randomly assigned to three groups to watch the Clinton-Bush debates of the 1990s. Two of the groups had persons (confederates) in them who were actually working with Fein and were told to cheer Clinton and criticize Bush in one group and the reverse in the other group. The third group served as the control group. The real subjects in the two groups were then asked to rate the candidates' performances. It was found that the group pressure exerted by the confederates had ______________ on how the candidates were rated by each of the experimental groups.


A) a strong effect
B) a slight effect
C) a slight but opposite effect
D) no effect

E) C) and D)
F) None of the above

Correct Answer

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Sue, a young white female, and Miranda, a middle-aged black female, both live in an integrated housing project. They both do their laundry on Wednesday afternoon. At first, they just sat quietly in the laundry room, but soon they began talking to each other about the weather and then later they discussed their children, their jobs, and their concerns and fears. Sue and Miranda have engaged in _____________, which has been shown to reduce prejudice.


A) jigsaw conversation
B) empathic diffusion
C) intimate contact
D) superficial contact

E) A) and B)
F) A) and D)

Correct Answer

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At a political rally, Murray publicly endorsed Amy for city council. During the next few weeks, whenever Murray is around his friends, they are always talking about supporting another candidate. Murray will probably not conform to his friends' opinion because:


A) of informational social influence.
B) of normative social influence.
C) of his prior commitment to endorsing Amy.
D) Murray was raised in the U.S., which is a collectivistic culture.

E) A) and B)
F) B) and C)

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When people are uncertain what to do, they often use the actions of others as a guide, particularly people who are similar to them. This illustrates:


A) reciprocation.
B) social proof.
C) the foot-in-the-door-strategy.
D) the effects of authority.

E) A) and B)
F) A) and C)

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Jeffery prefers to teach his college classes in an informal style while wearing jeans and a pullover. He usually simplifies his explanations of the theories, using movie and television examples. However, when presenting his scientific paper at a conference, Jeffery wears a suit and addresses conference participants in a more formal, scientific style than he uses with his students. According to impression management, Jeffery is:


A) conforming to situational norms.
B) exhibiting cognitive dissonance.
C) exhibiting a self-serving bias.
D) exhibiting behavioral matching.

E) A) and D)
F) B) and D)

Correct Answer

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The bystander effect of the Kitty Genovese murder case illustrates a disturbing aspect of:


A) reciprocation.
B) authority.
C) commitment and consistency.
D) social proof.

E) C) and D)
F) None of the above

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The _________ route to persuasion is effective when people are not paying close attention to what the communicator is saying, while the ________ route is more persuasive when people have the ability and are motivated to pay attention to the facts.


A) central; peripheral
B) peripheral; central
C) credibility; target
D) target; medium

E) A) and D)
F) A) and C)

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Janet is presenting her paper at a psychology conference. She buys a new suit and shoes, has her hair and nails done, and spends extra time on her make-up the morning of the presentation. Janet is engaging in:


A) social identification.
B) fundamental attribution.
C) ethnocentrism.
D) impression management.

E) A) and B)
F) B) and D)

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Mr. Cooper owns a large company. He wants to present himself as an owner who is knowledgeable, intelligent, articulate, and compassionate. He has hired a consultant to create this image. The consultant is MOST likely an expert in:


A) impression management.
B) deindividuation.
C) leadership training.
D) social identification.

E) None of the above
F) A) and D)

Correct Answer

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Actors explain their own behaviors with ________ causes.


A) vague
B) unjustifiable
C) external
D) internal

E) C) and D)
F) All of the above

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Although Kimberly has never liked to go bowling, her friends at school have started spending every Friday night at the bowling alley. So, every Friday night, Kimberly can be found at the bowling alley with her friends. Kimberly is exhibiting:


A) conformity.
B) obedience.
C) compliance.
D) deindividuation.

E) B) and D)
F) A) and B)

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The tendency to conform based on _________ social influence depends on how confident we are in our own independent judgment and how well informed we perceive the group to be.


A) ethnocentric
B) normative
C) elaborative
D) informational

E) A) and B)
F) A) and C)

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Trustworthiness, power, attractiveness, likability, and expertise are all credibility characteristics of the:


A) message.
B) target.
C) medium.
D) source.

E) A) and D)
F) A) and C)

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Which of the following statements concerning Milgram's experiment is/are TRUE?


A) Even after the experiment was completed, the volunteers were never told that the shocks were fake.
B) Fifty percent of the participants said that they were sorry they had participated in this experiment.
C) Under current APA ethical guidelines, it is unlikely that the Milgram experiment would be conducted today.
D) All of the above statements are true.

E) A) and B)
F) B) and C)

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By the time Melanie gets her three kids off to the school bus and gets ready for work, she is often running late. Melanie would say that her tardiness is due to ___________, while her husband would be more likely to say that her tardiness is due to ___________.


A) external situations; her personality
B) her personality; external situations
C) internal causes; chance
D) internal causes; her personality

E) A) and C)
F) B) and D)

Correct Answer

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