Question 1

Why would service learning included in a college course be beneficial?

Accepted Answer

A)   Volunteering outside of class is a great way to earn credit.
B)   You are able to connect what you are learning in the course with what you are learning in the community.
C)   The tuition is less in a service-learning course.
D)   It helps to generate interest in what would otherwise be a dull course.E) A) and B)
F) All of the above B

Question 2

Choose the correct term below that best describes this situation: "Listen Tina, I just wanted you to hear it from me before someone else told you. I tried to solve the situation, but you know how stubborn Diane can be."

Accepted Answer

A)   Hit and Run Fighter
B)   Gunnysacker
C)   Benedict Arnold
D)   TrapperE) A) and B)
F) All of the above

Question 3

How many more minority students are enrolled in college today than twenty years ago?

Accepted Answer

A)   twice as many
B)   three times as many
C)   four times as many
D)   five times as manyE) A) and D)
F) A) and B)

Question 4

Harold looses his temper quickly when he is under pressure. He allows the pressure at work to get to him and he has trouble managing his anxiety. What area of EI does Harold need to work on improving?

Accepted Answer

A)   Stress Management Skills
B)   General Mood
C)   Intrapersonal Skills
D)   Adaptability SkillsE) All of the above
F) A) and B)

Question 5

Which of the following are benefits of service learning?

Accepted Answer

A)   Taking learning from the classroom into the community
B)   Engaging in critical reflection
C)   Donating of time for a good cause
D)   A and BE) None of the above
F) A) and B) D

Question 6

According to the text, what percent of today's college students are "traditional"?

Accepted Answer

A)   17 %
B)   27 %
C)   37 %
D)   47 %E) A) and B)
F) B) and D)

Question 7

Delicia is a good listener and she seems comfortable interacting with others. She often struggles with understanding her own feelings. Delicia's strongest area of emotional intelligence is_________ and her weaker area is _________.

Accepted Answer

A)   interpersonal, intrapersonal
B)   verbal, interpersonal
C)   intrapersonal, interpersonal
D)   adaptability, general moodE) B) and C)
F) C) and D) A

Question 8

A person who requests a desired behavior from a partner and then attacks the partner for complying is a ____.

Accepted Answer

A)   trapper
B)   blamer
C)   mindreader
D)   gunnysackerE) B) and D)
F) A) and D)

Question 9

Maria and her best friend Todd are having some communication problems in their relationship. Formulate a plan for Maria and Todd that incorporates engaging in preventative maintenance and monitoring communication.

Accepted Answer

Responses will vary, but correct respons...

Question 10

According to FOCUS, __________ is a set of skills that determines how well one copes with the demands and pressures one faces every day.

Accepted Answer

A)   empathy
B)   sympathy
C)   diversity
D)   emotional intelligenceE) A) and D)
F) All of the above

Question 11

Missy asked her mother, "Are you frustrated that I have changed my major?" Describe what Missy is doing:

Accepted Answer

A)   Changing her unproductive communication patterns.
B)   Not responding to her mother with anger.
C)   Checking out her assumptions with her mother.
D)   Being a mindreader.E) All of the above
F) A) and D)

Question 12

Jackson has had his mood described as "perpetually grumpy." Can his EI be improved and if so, which choice might help him produce the change?

Accepted Answer

A)   No, just as with IQ, EQ can not be improved.
B)   Yes, he could learn to be mindful, seek input from others and work with a counselor.
C)   Yes, he could see a psychiatrist and begin a regimen of mood stabilizers.
D)   Yes, he should be patient with himself as it takes time to change one's general mood.E) C) and D)
F) A) and D)

Question 13

If you are generally optimistic and content, you have strong ____ skills.

Accepted Answer

A)   interpersonal
B)   stress management
C)   adaptability
D)   general moodE) A) and C)
F) B) and C)

Question 14

Which of the following is not true about emotional intelligence?

Accepted Answer

A)   Emotional intelligence is important to college success.
B)   Emotional intelligence can be learned.
C)   Emotional intelligence is fixed.
D)   Genes play a role in emotional intelligence.E) A) and B)
F) B) and D)

Exam 10: Building Relationships, Valuing Diversity

Why would service learning included in a college course be beneficial?

Correct Answer
verified
B

Choose the correct term below that best describes this situation: "Listen Tina, I just wanted you to hear it from me before someone else told you. I tried to solve the situation, but you know how stubborn Diane can be."

Correct Answer
verified

How many more minority students are enrolled in college today than twenty years ago?

Correct Answer
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Harold looses his temper quickly when he is under pressure. He allows the pressure at work to get to him and he has trouble managing his anxiety. What area of EI does Harold need to work on improving?

Correct Answer
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Which of the following are benefits of service learning?

Correct Answer
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D

According to the text, what percent of today's college students are "traditional"?

Correct Answer
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Delicia is a good listener and she seems comfortable interacting with others. She often struggles with understanding her own feelings. Delicia's strongest area of emotional intelligence is_ and her weaker area is _.

Correct Answer
verified
A

A person who requests a desired behavior from a partner and then attacks the partner for complying is a ____.

Correct Answer
verified

Maria and her best friend Todd are having some communication problems in their relationship. Formulate a plan for Maria and Todd that incorporates engaging in preventative maintenance and monitoring communication.

Correct Answer
verified
Responses will vary, but correct respons...
View Answer

According to FOCUS, __________ is a set of skills that determines how well one copes with the demands and pressures one faces every day.

Correct Answer
verified

Missy asked her mother, "Are you frustrated that I have changed my major?" Describe what Missy is doing:

Correct Answer
verified

Jackson has had his mood described as "perpetually grumpy." Can his EI be improved and if so, which choice might help him produce the change?

Correct Answer
verified

If you are generally optimistic and content, you have strong ____ skills.

Correct Answer
verified

Which of the following is not true about emotional intelligence?

Correct Answer
verified

Exam 10: Building Relationships, Valuing Diversity

Why would service learning included in a college course be beneficial?

Correct AnswerverifiedB

Choose the correct term below that best describes this situation: "Listen Tina, I just wanted you to hear it from me before someone else told you. I tried to solve the situation, but you know how stubborn Diane can be."

Correct AnswerverifiedShow Answer

How many more minority students are enrolled in college today than twenty years ago?

Correct AnswerverifiedShow Answer

Harold looses his temper quickly when he is under pressure. He allows the pressure at work to get to him and he has trouble managing his anxiety. What area of EI does Harold need to work on improving?

Correct AnswerverifiedShow Answer

Which of the following are benefits of service learning?

Correct AnswerverifiedD

According to the text, what percent of today's college students are "traditional"?

Correct AnswerverifiedShow Answer

Delicia is a good listener and she seems comfortable interacting with others. She often struggles with understanding her own feelings. Delicia's strongest area of emotional intelligence is_________ and her weaker area is _________.

Correct AnswerverifiedA

A person who requests a desired behavior from a partner and then attacks the partner for complying is a ____.

Correct AnswerverifiedShow Answer

Maria and her best friend Todd are having some communication problems in their relationship. Formulate a plan for Maria and Todd that incorporates engaging in preventative maintenance and monitoring communication.

Correct AnswerverifiedResponses will vary, but correct respons...View AnswerShow Answer

According to FOCUS, __________ is a set of skills that determines how well one copes with the demands and pressures one faces every day.

Correct AnswerverifiedShow Answer

Missy asked her mother, "Are you frustrated that I have changed my major?" Describe what Missy is doing:

Correct AnswerverifiedShow Answer

Jackson has had his mood described as "perpetually grumpy." Can his EI be improved and if so, which choice might help him produce the change?

Correct AnswerverifiedShow Answer

If you are generally optimistic and content, you have strong ____ skills.

Correct AnswerverifiedShow Answer

Which of the following is not true about emotional intelligence?

Correct AnswerverifiedShow Answer

Correct Answer
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B

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D

Correct Answer
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Delicia is a good listener and she seems comfortable interacting with others. She often struggles with understanding her own feelings. Delicia's strongest area of emotional intelligence is_ and her weaker area is _.

Correct Answer
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A

Correct Answer
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Correct Answer
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Responses will vary, but correct respons...
View Answer

Correct Answer
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Correct Answer
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