Question 1

According to Kanter, an organization with many dead-end jobs turns workers into

Accepted Answer

A)   the paid "other workers" at the end of the company's chain of command.
B)   socially isolated out-groups.
C)   less productive "zombies" who are never asked for their opinion on anything.
D)   underrepresented employees.
E)   incompetent staff members.F) A) and B)
G) All of the above

Question 2

Networks of the lower class are higher in social capital than the networks of the higher class.

Accepted Answer

A) True 
 B)False

Question 3

The fact that networks of more privileged categories of people are more likely to lead people in these categories to higher-paying jobs illustrates the importance of:

Accepted Answer

A)   social capital.
B)   groupthink.
C)   reference groups.
D)   anticipatory networking.
E)   rationalization.F) C) and D)
G) D) and E)

Question 4

The Japanese model is available to all workers in Japan.

Accepted Answer

A) True 
 B)False

Question 5

________ leaders focus on instrumental concerns, make decisions unilaterally, and demand strict compliance from subordinates.

Accepted Answer

A)   Authoritarian
B)   Laissez-faire
C)   Democratic
D)   Bureaucratic
E)   CreativeF) A) and B)
G) None of the above

Question 6

You are asked to assume leadership of a troubled group that is rife with debilitating conflict. To restore stability, what leadership style should you adopt?

Accepted Answer

A)   task group leadership
B)   expressive leadership
C)   secondary group leadership
D)   instrumental leadership
E)   authoritarian leadershipF) A) and E)
G) B) and C)

Question 7

Which of the following typically characterizes networks?

Accepted Answer

A)   primary relationships
B)   strong sense of membership
C)   sharp boundaries of membership
D)   indirect connections among the members
E)   secondary relationshipsF) A) and B)
G) C) and D)

Question 8

McDonald's has become a symbol of our way of life.

Accepted Answer

A) True 
 B)False

Question 9

What is an accurate generalization from Stouffer's studies of World War II soldiers?

Accepted Answer

A)   When we serve in a unit with a high promotion rate, we are optimistic.
B)   We make judgments about ourselves in isolation, perceiving well-being objectively.
C)   Whatever our situation, we form a subjective sense of our well-being by looking at ourselves in relation to specific reference groups.
D)   When we serve in units with low promotion rates, our esteem is greater than in high promotion units.
E)   When we serve in small units, our chances of promotion are greater.F) B) and E)
G) A) and E)

Question 10

Secondary groups have the opposite characteristics of primary groups.

Accepted Answer

A) True 
 B)False

Question 11

What is the sociological term for group members to conform, resulting in a narrow view of some issue?

Accepted Answer

A)   conformist cognizance
B)   doublethink
C)   blind spot
D)   tunnel vision
E)   groupthinkF) A) and B)
G) B) and C)

Question 12

Most formal organizations cease to exist before they can reformulate goals in order to survive.

Accepted Answer

A) True 
 B)False

Question 13

Today's organizations offer greater flexibility but less creative autonomy than those of a century ago.

Accepted Answer

A) True 
 B)False

Question 14

Analyzing patterns of power and responsibility in an organization is examining:

Accepted Answer

A)   specialization.
B)   rules and regulations.
C)   the hierarchy of positions.
D)   technical competence.
E)   impersonality.F) A) and B)
G) D) and E)

Question 15

Which of the following characterizes bureaucratic organizations?

Accepted Answer

A)   role uniformity
B)   social competence
C)   rules and regulations
D)   personality
E)   similarity of officesF) All of the above
G) A) and C)

Question 16

People riding on the same subway form a social group.

Accepted Answer

A) True 
 B)False

Question 17

Rather than provide specialized training, Japanese organizations train their employees in all phases of their operation.

Accepted Answer

A) True 
 B)False

Question 18

Bureaucracies strive to place less value on formal, written communications than on the normal communications among workers.

Accepted Answer

A) True 
 B)False

Question 19

Today's loss of privacy reflects the increasing size and number of formal organizations.

Accepted Answer

A) True 
 B)False

Question 20

Males and females age 20 to 64 represent approximately the same percentage of the total population aged 20 to 64. Therefore, which of the following statements regarding gender and management is true?

Accepted Answer

A)   Males hold only 50% of management positions.
B)   Females hold only approximately 35% of management positions.
C)   Males hold 90% of management positions.
D)   Females hold only 15% of management positions.
E)   Males hold more than 90% of management positions.F) B) and E)
G) A) and D)

Exam 5: Groups and Organizations

Secondary groups have the opposite characteristics of primary groups.

Correct AnswerverifiedShow Answer

McDonald's has become a symbol of our way of life.

Correct AnswerverifiedShow Answer

Networks of the lower class are higher in social capital than the networks of the higher class.

Correct AnswerverifiedShow Answer

You are asked to assume leadership of a troubled group that is rife with debilitating conflict. To restore stability, what leadership style should you adopt?

Correct AnswerverifiedShow Answer

Most formal organizations cease to exist before they can reformulate goals in order to survive.

Correct AnswerverifiedShow Answer

The fact that networks of more privileged categories of people are more likely to lead people in these categories to higher-paying jobs illustrates the importance of:

Correct AnswerverifiedShow Answer

Today's loss of privacy reflects the increasing size and number of formal organizations.

Correct AnswerverifiedShow Answer

Today's organizations offer greater flexibility but less creative autonomy than those of a century ago.

Correct AnswerverifiedShow Answer

According to Kanter, an organization with many dead-end jobs turns workers into

Correct AnswerverifiedShow Answer

Bureaucracies strive to place less value on formal, written communications than on the normal communications among workers.

Correct AnswerverifiedShow Answer

Which of the following typically characterizes networks?

Correct AnswerverifiedShow Answer

Males and females age 20 to 64 represent approximately the same percentage of the total population aged 20 to 64. Therefore, which of the following statements regarding gender and management is true?

Correct AnswerverifiedShow Answer

The Japanese model is available to all workers in Japan.

Correct AnswerverifiedShow Answer

People riding on the same subway form a social group.

Correct AnswerverifiedShow Answer

Which of the following characterizes bureaucratic organizations?

Correct AnswerverifiedShow Answer

Rather than provide specialized training, Japanese organizations train their employees in all phases of their operation.

Correct AnswerverifiedShow Answer

Analyzing patterns of power and responsibility in an organization is examining:

Correct AnswerverifiedShow Answer

What is the sociological term for group members to conform, resulting in a narrow view of some issue?

Correct AnswerverifiedShow Answer

________ leaders focus on instrumental concerns, make decisions unilaterally, and demand strict compliance from subordinates.

Correct AnswerverifiedShow Answer

What is an accurate generalization from Stouffer's studies of World War II soldiers?

Correct AnswerverifiedShow Answer

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