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One of the most important strategic decisions that a firm can make is not deciding how to use information systems to improve business processes but rather understanding what business processes need improvement.

A) True
B) False

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There are alternative methodologies for modelling and designing systems,the most prominent are ________ and object-oriented development.

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structured...

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The most common form of IT-enabled organizational change is ________.

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As a technical project manager you have decided to propose implementing a prototyping methodology for a small Web-based design project.What is the order of steps you will follow in this project?


A) Develop the prototype;use the prototype;revise and enhance the prototype.
B) Identify user requirements,develop the prototype,use the prototype,revise and enhance the prototype.
C) Define the requirements,develop solutions,select the best prototype,and implement the prototype.
D) Define the requirements,develop the prototype,revise and enhance the prototype.

E) B) and D)
F) A) and B)

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Eddy has decided on a conversion strategy to the new system.In this strategy,it replaces the old system entirely with the new system on an appointed day.It is a very risky approach that can potentially be more costly than running two systems in parallel if serious problems with the new system are found.There is no other system to fall back on.Dislocations,disruptions,and the cost of corrections may be enormous.Which conversion strategy are they employing?


A) phased approach strategy
B) pilot study strategy
C) direct cutover strategy
D) parallel strategy

E) B) and D)
F) A) and C)

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Seven sigma is a specific measure of quality,representing 3.4 defects per million opportunities.

A) True
B) False

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________ provide(s) a methodology and tools for dealing with the organization's ongoing need to revise-and ideally optimize-its numerous internal business processes and processes shared with other organizations.


A) BPR
B) BPM
C) CASE tools
D) TQM

E) B) and C)
F) A) and D)

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________ describe the transformation occurring within the lowest level of the data flow diagrams.

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Process sp...

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What qualities of object-oriented development make this method especially suitable for Internet applications?

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Object-oriented development uses the obj...

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________ is primarily a one-time effort,focusing on identifying one or two strategic business processes that need radical change.

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Business p...

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The oldest method for building information systems is prototyping.

A) True
B) False

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Changes in hardware,software,documentation,or production to a production system to correct errors,meet new requirements,or improve processing efficiencies are termed


A) compliance.
B) production.
C) maintenance.
D) acceptance.

E) B) and C)
F) A) and B)

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New information systems are an outgrowth of a process of organizational ________.


A) problem creating
B) problem solving
C) creative solving
D) creative problems

E) C) and D)
F) A) and B)

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________,or program testing,consists of testing each program separately in the system.

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In some forms of outsourcing,a company hires an external vendor to create the software for its system,but operates the software on its own computers.

A) True
B) False

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________ tests the functioning of the information system as a whole.

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Determining methods for feedback and error handling would be defined by which category of system design specifications?


A) training and documentation
B) user interface
C) manual procedures
D) security and controls

E) B) and D)
F) C) and D)

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A systems analysis includes a(n)________ that is used to determine whether the solution is achievable,from a financial,technical,and organizational standpoint.

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Calculating paycheques and payroll registers,giving bank tellers instant access to customer deposit records are both examples of early automation.

A) True
B) False

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To understand and define the contents of data flows and data store,system builders use


A) a data dictionary.
B) process specifications diagrams.
C) user documentation.
D) data flow diagrams.

E) A) and B)
F) A) and C)

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