Question 1

Business defamation incurred when an unfair and untrue statement is made about a company in writing is known as ________ ________.

Accepted Answer

The answer of Business defamation incurred when an unfair and...

Question 2

The term ________ can be defined as a mutual exchange of benefits,as when a firm buys products from its own customers.

Accepted Answer

The answer of The term ________ can be defined as...

Question 3

Which of the following can be a danger of using the internet?

Accepted Answer

A)  A company can change information about its products or services immediately on the internet.
B)  Customers can place repeat orders over the internet.
C)  Customers can find information about the company from its web site.
D)  Customers can discover information about competitors from their web sites.
E)  Salespeople may send inappropriate emails to customers or to each other.F) C) and D)
G) All of the above

Question 4

A salesperson from Company A discovers that salespeople from Company B have been telling customers that Company A's safety records are falsified.The most ethical action a sales manager from Company A can take to remedy the situation is:

Accepted Answer

A)  have Company A's safety records audited and publish the results of the audit on their website,and ask Company A's salespeople to direct customers to them.
B)  tell Company A's salespeople to match the actions of Company B's salespeople by implying that Company B's safety records may be falsified.
C)  file an anonymous complaint with the Attorney General in the state in which both companies operate.
D)  to pay a visit to the corporate offices of Company B and threaten Company B's sales managers with a pricing war unless Company B's sales reps stop spreading false rumors.
E)  createF) B) and E)
G) A) and B)

Question 5

This form of business defamation arises when an unfair and untrue oral statement is made about a competitor

Accepted Answer

A)  business libel
B)  reciprocity
C)  bribery
D)  puffery
E)  business slanderF) B) and C)
G) C) and E)

Question 6

People employed in the fast-paced business world,which is constantly changing,will adopt or discard values quickly.

Accepted Answer

A) True 
 B)False

Question 7

Respond to the following idea:"Ethics are not a matter of law alone.A salesperson's ethical sense must extend beyond the legal definition of what is right or wrong."

Accepted Answer

To view ethics only in terms of what is ...

Exam 5: Ethics: the Foundation for Relationships in Selling

Respond to the following idea:"Ethics are not a matter of law alone.A salesperson's ethical sense must extend beyond the legal definition of what is right or wrong."

Correct Answer
verified
To view ethics only in terms of what is ...
View Answer

People employed in the fast-paced business world,which is constantly changing,will adopt or discard values quickly.

Correct Answer
verified

A salesperson from Company A discovers that salespeople from Company B have been telling customers that Company A's safety records are falsified.The most ethical action a sales manager from Company A can take to remedy the situation is:

Correct Answer
verified

This form of business defamation arises when an unfair and untrue oral statement is made about a competitor

Correct Answer
verified

Business defamation incurred when an unfair and untrue statement is made about a company in writing is known as .

Correct Answer
verified

The term ________ can be defined as a mutual exchange of benefits,as when a firm buys products from its own customers.

Correct Answer
verified

Which of the following can be a danger of using the internet?

Correct Answer
verified

Exam 5: Ethics: the Foundation for Relationships in Selling

Respond to the following idea:"Ethics are not a matter of law alone.A salesperson's ethical sense must extend beyond the legal definition of what is right or wrong."

Correct AnswerverifiedTo view ethics only in terms of what is ...View AnswerShow Answer

People employed in the fast-paced business world,which is constantly changing,will adopt or discard values quickly.

Correct AnswerverifiedShow Answer

A salesperson from Company A discovers that salespeople from Company B have been telling customers that Company A's safety records are falsified.The most ethical action a sales manager from Company A can take to remedy the situation is:

Correct AnswerverifiedShow Answer

This form of business defamation arises when an unfair and untrue oral statement is made about a competitor

Correct AnswerverifiedShow Answer

Business defamation incurred when an unfair and untrue statement is made about a company in writing is known as ________ ________.

Correct AnswerverifiedShow Answer

The term ________ can be defined as a mutual exchange of benefits,as when a firm buys products from its own customers.

Correct AnswerverifiedShow Answer

Which of the following can be a danger of using the internet?

Correct AnswerverifiedShow Answer

Correct Answer
verified
To view ethics only in terms of what is ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Business defamation incurred when an unfair and untrue statement is made about a company in writing is known as .

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified