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Wazi feels very comfortable working for an organization that has a clear chain of command, a lot of departmentalization , and a narrow span of control, as this suits his personality.This is an example of what kind of structure


A) Mechanistic
B) Flat
C) Organic
D) Transitional
E) Hybrid

F) D) and E)
G) A) and B)

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A

Flat organizational structures result from narrow spans of control.

A) True
B) False

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An organizational structure characterized by highly routine operating tasks, very formalized rules and regulations, narrow span of control, and centralized authority is known as a


A) simple structure.
B) team structure.
C) bureaucracy.
D) matrix.
E) virtual structure.

F) A) and D)
G) A) and E)

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Research tends to support that a wide span of control and the autonomy this provides to employees, gives ____ employees _________ job satisfaction.


A) all, lower
B) most, lower
C) all, higher
D) most, higher
E) no, any

F) A) and C)
G) A) and D)

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In organizations with low levels of formalization, job behaviours are relatively non-programmed.

A) True
B) False

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Which structure breaks down departmental barriers and decentralizes decision making to the level of the work team


A) virtual organization
B) team
C) boundaryless
D) feminine organization
E) modular

F) A) and B)
G) A) and C)

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The strength of functional departmentalization is that it separates specialists to avoid groupthink.

A) True
B) False

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Don can't believe how progressive his new company is.It tries to eliminate the chain of command, have limitless spans of control, and it replaces departments with empowered teams.This is known as what type of organization


A) Virtual
B) Hybrid
C) Matrix
D) Mechanistic
E) Boundaryless

F) B) and E)
G) A) and C)

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Managers need to address six key elements when they design their organization's structure: work specialization, departmentalization, chain of command, span of control, centralization and decentralization, and formalization.

A) True
B) False

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True

An organization's environment represents


A) the organizational culture.
B) anything outside the organization itself.
C) the accounting system.
D) everything both inside and outside the organization.
E) a relatively certain future.

F) B) and C)
G) C) and D)

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List and describe three strategy dimensions of organizations which shape organizational structure.

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1.Innovation -emphasizes the introductio...

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Using examples, define and describe the advantages and disadvantages of the matrix structure of organizational development.

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Suggested answer:
-Definition-dual line...

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Widening the span of control can make the organization flatter and less bureaucratic.

A) True
B) False

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After a recent reorganization, Steve's boss is wondering whether he has too many people reporting to him.His boss is concerned about his


A) delegation.
B) span of control.
C) command and control.
D) motivation.
E) decentralization.

F) A) and B)
G) C) and E)

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The degree to which decision making is distributed to lower-level employees is termed


A) centralization.
B) decentralization.
C) departmentalization.
D) work specialization.
E) task specialization.

F) A) and C)
G) A) and E)

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SCENARIO 13-2 You have divided the jobs done by your department through work specialization and are now trying to decide how to best group them for efficiency and service to the customer.You are considering grouping activities by functions, product, process or customer. You find that there seem to be a common set of problems among certain types of buyers of your product.To help resolve this problem, you should choose


A) function departmentalization.
B) product departmentalization.
C) process departmentalization.
D) customer departmentalization.
E) geographic departmentalization.

F) A) and B)
G) C) and E)

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It is very clear to Jake whom he has to speak with in his organization to get approval for expenditures that he want s to make.Thus, it can be said that there is a clear chain of command in place.

A) True
B) False

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The characteristic underlying all bureaucracies is


A) flexibility.
B) standardization.
C) dual lines of authority.
D) decentralization.
E) low efficiencies.

F) C) and E)
G) A) and E)

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The unbroken line of authority that extends from the top of the organization to the lowest echelon and clarifies who reports to whom is termed


A) chain of command.
B) authority.
C) power.
D) unity of command.
E) power and authority structure.

F) C) and E)
G) A) and C)

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A

Thad is concerned because his company is increasingly in the habit of outsourcing major business functions.It is likely that the company is moving towards a virtual structure.

A) True
B) False

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