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Discuss the advantages and disadvantages of Twitter as a medium for brand communication.

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Twitter is a microblog site that permits...

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Nelly creates the Facebook posts for her company's page and wants to increase the odds of her posts being shared across social networks.For this reason,she should avoid the use of videos in her posts.

A) True
B) False

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Refer to the scenario below to answer the questions that follow. Bob and Larry have taken their fly fishing equipment and accessory business, Flies-R-Us, to the Internet because they wanted to expand their business. However, they don't have much money to use conventional media to drive traffic to their site. -Bob and Larry have a website for Flies-R-Us,a Facebook page,and a Twitter feed.They have had several hits and mentions in the print media and have also aired a series of short commercials on local radio stations with listeners who are likely to be interested in fishing.Which of the following best describes the media strategy for Flies-R-Us?


A) paid media
B) owned media
C) earned media
D) interactive media
E) multiplatform media

F) All of the above
G) B) and C)

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Newsletters and annual reports are both examples of ________.


A) collateral materials distributed through press kits
B) collateral materials distributed through kiosks
C) promotional materials distributed through point-of-purchase displays
D) corporate publications
E) training materials

F) All of the above
G) A) and B)

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Which of the following is most likely a proactive form of customer service?


A) tech support
B) shoppers' surveys
C) feedback cards
D) mystery shoppers
E) loyalty programs

F) A) and D)
G) B) and E)

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Through ________,a company solicits contributions from a digital audience to provide collective intelligence.


A) social games
B) user-generated ads
C) interactive ads
D) crowdsourcing
E) microblogging

F) A) and B)
G) C) and D)

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Refer to the scenario below to answer the questions that follow. Bob and Larry have taken their fly fishing equipment and accessory business, Flies-R-Us, to the Internet because they wanted to expand their business. However, they don't have much money to use conventional media to drive traffic to their site. -Bob and Larry wanted to develop a groundswell of marketplace demand for their store,so they used email to circulate a message among all of their family,friends,and customers for whom they had email addresses.What type of marketing is this?


A) branded entertainment
B) traditional
C) viral
D) guerilla
E) mobile

F) A) and B)
G) A) and C)

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Discuss the advantages and disadvantages of owned media.

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The biggest advantage of owned media is ...

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One disadvantage of Internet advertising is that it is relatively expensive,often making it prohibitive for a small company.

A) True
B) False

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Owned and earned media have overlap and are not neat,straightforward categories.

A) True
B) False

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True

One drawback to using email for brand communication is the cost.

A) True
B) False

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Which of the following describes the effect of a grocery shelf filled with packages that prominently display a brand's name or logo?


A) billboarding
B) environmental design
C) premium
D) merchandising
E) publicity

F) A) and B)
G) A) and C)

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Which of the following are NOT included in mobile marketing?


A) televisions
B) cell phones
C) smart phones
D) portable game consoles
E) tablets

F) A) and D)
G) D) and E)

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Through the use of technology,brand communication has become less complex and simpler than ever before.

A) True
B) False

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Refer to the scenario below to answer the questions that follow. Bob and Larry have taken their fly fishing equipment and accessory business, Flies-R-Us, to the Internet because they wanted to expand their business. However, they don't have much money to use conventional media to drive traffic to their site. -To encourage bigger purchases and to build brand loyalty,Flies-R-Us will send a baseball cap with the brand logo on it to any customer who places an order of $150 or more.The baseball cap is an example of ________.


A) brand entertainment
B) a premium
C) a billboarding effect
D) a point-of-purchase material
E) naming rights

F) D) and E)
G) None of the above

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Employee training and relations programs are typically run by which of the following groups?


A) creative team
B) account planners
C) human resources
D) market research
E) media buyers

F) A) and B)
G) C) and E)

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C

________ refers to the use of blogs,linked social networks,online communities,and other types of media to drive consumer interaction and build widespread brand awareness.


A) Search marketing
B) Direct marketing
C) Niche marketing
D) Social media marketing
E) Community marketing

F) A) and B)
G) A) and D)

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In the days before the Internet,people purchased volumes of reference books,such as atlases and encyclopedias,or visited public libraries to find general information about a broad range of topics.Which of the following websites fulfills a similar purpose today?


A) YouTube
B) Facebook
C) Wikipedia
D) eBay
E) Twitter

F) All of the above
G) C) and D)

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C

Interactive media are those forms that invite users to participate in creating the message or to respond personally to the message.

A) True
B) False

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Which of the following includes geotargeting capabilities?


A) tagging
B) branded entertainment
C) guerilla marketing
D) product placement
E) mobile marketing

F) B) and E)
G) A) and B)

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