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Which of the following is true of competitive advertising?


A) It informs potential customers about the new product and turns them into adopters.
B) It means making specific brand comparisons using actual product names.
C) It tries to develop selective demand for a specific brand.
D) It tries to keep the product's name before the public.
E) It is usually done in the early stages of the product life cycle.

F) B) and E)
G) A) and D)

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A major difference between reminder advertising and pioneering advertising is that:


A) reminder advertising focuses on selective demand, while pioneering advertising tries to develop primary demand.
B) reminder advertising is less likely to use "soft sell" ads.
C) reminder advertising is emphasized in the early stages of the product life cycle.
D) pioneering advertising is emphasized in the later stages of the product life cycle.
E) None of these alternatives is true.

F) All of the above
G) C) and E)

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When an online ad is delivered to a person's computer based on previous websites that person has visited, this is called:


A) pay-per-click targeting.
B) pioneering targeting.
C) pay-per-view targeting.
D) copy thrust targeting.
E) behavioral targeting.

F) D) and E)
G) A) and B)

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If the advertising objective is to convince potential customers that "Safeway Cleaners" offers excellent dry-cleaning services, what medium would be best for reaching local prospects?


A) Television
B) Magazines
C) Cinema
D) Internet
E) Newspapers

F) A) and B)
G) None of the above

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Institutional advertising:


A) tries to stimulate primary demand rather than selective demand.
B) involves no media costs.
C) tries to develop goodwill for a company or even an industry.
D) tries to keep a product's name before the public.
E) is always aimed at final consumers or users.

F) B) and D)
G) A) and C)

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Social targeting involves analyzing customers' online activities to get detailed insight into their wants and needs.

A) True
B) False

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Mass selling:


A) makes widespread distribution possible-by reaching many potential customers at the same time.
B) alternatives do not vary much in cost when target market preferences are considered.
C) alternatives do not vary much from one country to another.
D) alternatives do not vary much in results when target market preferences are considered.
E) None of these alternatives is true.

F) C) and E)
G) None of the above

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When Intuit, a tax and financial planning software company, created a website where its QuickBooks customers could interact about problems facing their small businesses, this was an example of a(n) :


A) branded service.
B) blog.
C) online community.
D) case study.
E) webinar.

F) A) and C)
G) C) and D)

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Glitter, Inc. advertises its "gold-tone" jewelry on TV, along with a toll free number and the message that "operators are standing by now to take your credit card order." This is an example of:


A) direct type competitive advertising.
B) pioneering advertising.
C) primary advertising.
D) comparative advertising.
E) indirect type competitive advertising.

F) B) and C)
G) A) and C)

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The National Cheese Association's ad theme "We are making better cheese for you" is an example of:


A) institutional advertising.
B) cooperative advertising.
C) pioneering advertising.
D) competitive advertising.
E) reminder advertising.

F) A) and B)
G) All of the above

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Samsung's placement of charging stations in airports and on college campuses is a good example of a company offering its customers "branded services."

A) True
B) False

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Sales promotion activities:


A) Usually have long-term effects.
B) Are aimed at final consumers, but not business customers.
C) Focus more on getting attention than on stimulating action by consumers.
D) May be aimed at a firm's own employees.
E) Usually take longer to achieve sales results than does advertising.

F) A) and B)
G) All of the above

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To guarantee good media selection, the advertiser must specify its target market and then choose media that will reach these target customers.

A) True
B) False

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Procter and Gamble is an example of a consumer packaged goods firm that has dramatically increased its use of trade promotion in the promotion blend.

A) True
B) False

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Using advertising to develop selective demand:


A) may become necessary as a firm's product moves through its product life cycle.
B) should only be tried with selective distribution.
C) is needed when consumers do not know a new product is available.
D) is intended to produce immediate buying action.
E) is needed when a firm has a monopoly.

F) C) and E)
G) B) and E)

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Focusing a company's advertising on its name and prestige is called ______________ advertising.


A) reminder
B) primary
C) institutional
D) competitive
E) pioneering

F) A) and D)
G) A) and C)

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Faced with a decline in red meat consumption, the American Beef Association is sponsoring an advertising campaign to increase consumption of beef by stressing new research results about beef's nutritional benefits. This is an example of:


A) competitive advertising.
B) reminder advertising.
C) comparative advertising.
D) indirect action advertising.
E) pioneering advertising.

F) A) and D)
G) B) and D)

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The publishing channel maintained by a firm, such as a blog, YouTube channel, or Facebook page, is an example of owned media.

A) True
B) False

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Advertising objectives should


A) be specific, but not as specific as the objectives for the personal selling effort.
B) be set by the specialists-the creative people at the advertising agency.
C) be quite general so that ads will appeal to the largest possible audience.
D) determine the kinds of advertising needed.
E) be more specific for institutional advertising than for direct type competitive advertising.

F) C) and E)
G) A) and C)

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Nissan's Altima advertises the performance of its new luxury sedan by showing it side-by-side with competing brands, like Lexus and BMW. This is:


A) primary advertising.
B) institutional advertising.
C) reminder advertising.
D) comparative advertising.
E) selective advertising.

F) A) and E)
G) C) and D)

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