A) Mechanistic
B) Centralized
C) Organic
D) Top-down
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verified
Multiple Choice
A) global matrix
B) multidivisional
C) functional
D) simple
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verified
Multiple Choice
A) It allows the firm to create incentives to foster process innovation in order to drive down cost.
B) It allows the firm to reduce its cost below that of competitors while offering acceptable value.
C) It allows the firm to constantly upgrade core competencies in R&D, innovation, and marketing.
D) It allows the firm to nurture and constantly upgrade necessary core competencies in manufacturing and logistics.
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verified
Multiple Choice
A) Organic
B) Virtual
C) Mechanistic
D) Flat
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verified
Essay
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verified
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Multiple Choice
A) It allows a high level of integration.
B) It helps contain the core competencies within a strategic business unit (SBU) .
C) It leads to competition between SBUs.
D) It helps evaluate each SBU as a standalone profit-and-loss center.
Correct Answer
verified
Multiple Choice
A) It frequently ranks among the top 500 companies to work for.
B) Its communication lines are bottom-up and well defined.
C) Its decision power is spread across the organization.
D) Its job descriptions are very descriptive.
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verified
Essay
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verified
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Essay
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verified
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Essay
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verified
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Multiple Choice
A) Competitive advantage
B) Organizational structure
C) Organizational culture
D) Core competency
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verified
Essay
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verified
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Multiple Choice
A) Zappos' focus on allowing its customer service employees to use their own approach rather than depend on scripts
B) McDonald's use of standard operating procedures across the world
C) W.L. Gore's associates organizing themselves in project-based teams that are led by sponsors, not bosses
D) Yahoo's decision to fire its CEO after incurring huge losses
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verified
Essay
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verified
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Multiple Choice
A) dynamic
B) independent
C) static
D) unpredictable
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verified
Essay
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verified
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Essay
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verified
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Multiple Choice
A) A positive culture motivates employees by appealing to high ideals.
B) A strong monitoring and supervision mechanism is needed to enforce the culture.
C) A positive culture encourages employees to make decisions not only with their heads but also with their hearts.
D) Employees feel that they are part of a larger community by internalizing the firm's values and norms.
Correct Answer
verified
Multiple Choice
A) organize training sessions for employees.
B) cut budgets during recessions.
C) implement a peer review system.
D) threaten to lay off employees if they do not achieve targets.
Correct Answer
verified
Essay
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verified
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