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_____ organizations have a low degree of specialization and formalization as well as a flat organizational structure.


A) Mechanistic
B) Centralized
C) Organic
D) Top-down

E) All of the above
F) A) and D)

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A firm that uses a structure that is organized along different business functions such as HR, R&D, Sales, and Marketing and also along different geographical areas such as different countries of the world is most likely using a _____ structure.


A) global matrix
B) multidivisional
C) functional
D) simple

E) A) and D)
F) A) and B)

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Why does a firm use an organic organization combined with a functional structure when implementing a differentiation strategy?


A) It allows the firm to create incentives to foster process innovation in order to drive down cost.
B) It allows the firm to reduce its cost below that of competitors while offering acceptable value.
C) It allows the firm to constantly upgrade core competencies in R&D, innovation, and marketing.
D) It allows the firm to nurture and constantly upgrade necessary core competencies in manufacturing and logistics.

E) C) and D)
F) All of the above

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_____ organizations are characterized by a high degree of specialization and formalization, and tall hierarchies that rely on centralized decision making.


A) Organic
B) Virtual
C) Mechanistic
D) Flat

E) C) and D)
F) All of the above

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Define span of control.How is it influenced by an organization's hierarchical structure?

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The number of levels of hierarchy determ...

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Why should managers using the M-form organizational structure to support a related-diversification strategy ideally concentrate decision making at the top of the organization?


A) It allows a high level of integration.
B) It helps contain the core competencies within a strategic business unit (SBU) .
C) It leads to competition between SBUs.
D) It helps evaluate each SBU as a standalone profit-and-loss center.

E) None of the above
F) All of the above

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Which of the following characteristics of McDonald's best supports the fact that it is a mechanistic organization?


A) It frequently ranks among the top 500 companies to work for.
B) Its communication lines are bottom-up and well defined.
C) Its decision power is spread across the organization.
D) Its job descriptions are very descriptive.

E) A) and C)
F) B) and C)

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What is a simple organizational structure? Explain with an example.

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Students' answers will vary.A simple org...

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What are the drawbacks of adopting a functional strategy?

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While certainly attractive, the function...

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How does a firm's corporate-level strategy impact its organizational structure?

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Firms that follow a single-business or d...

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_____ describes the collectively shared values and norms of an organization's members.


A) Competitive advantage
B) Organizational structure
C) Organizational culture
D) Core competency

E) C) and D)
F) A) and C)

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What are the shortcomings of the matrix organizational structure?

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The matrix organizational structure is u...

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Which of the following real-world scenarios best exemplifies formalization?


A) Zappos' focus on allowing its customer service employees to use their own approach rather than depend on scripts
B) McDonald's use of standard operating procedures across the world
C) W.L. Gore's associates organizing themselves in project-based teams that are led by sponsors, not bosses
D) Yahoo's decision to fire its CEO after incurring huge losses

E) All of the above
F) B) and C)

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What is the role of hierarchy in determining organizational structure? Explain with an example. B. If many levels of hierarchy exist between the front-line employee and the CEO in Firm A, it has a tall structure. In contrast, if there are few levels of hierarchy in Firm B, it has a flat structure.

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Students' answers will vary.Hierarchy de...

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The relationship between strategy and structure that directly impacts a firm's performance is _____.


A) dynamic
B) independent
C) static
D) unpredictable

E) A) and B)
F) A) and C)

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What are the characteristics of organic organizations?

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Organic organizations have a low degree ...

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How does an unrelated-diversification strategy differ from a related-diversification strategy?

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Managers using the multidivisional organ...

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Which of the following statements about an organization's culture is NOT true?


A) A positive culture motivates employees by appealing to high ideals.
B) A strong monitoring and supervision mechanism is needed to enforce the culture.
C) A positive culture encourages employees to make decisions not only with their heads but also with their hearts.
D) Employees feel that they are part of a larger community by internalizing the firm's values and norms.

E) None of the above
F) All of the above

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A company that is using extrinsic motivation as an output control mechanism will most likely:


A) organize training sessions for employees.
B) cut budgets during recessions.
C) implement a peer review system.
D) threaten to lay off employees if they do not achieve targets.

E) A) and C)
F) A) and B)

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What is organizational inertia?

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Organizational inertia refers to a firm'...

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