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What is the primary reason that strategic HRM aligns HR policies,practices,and philosophies with organizational strategy?


A) to develop new methods to deliver training and orientation
B) to constrain undesirable behaviours within an organization
C) to ensure that the institutional memory remains current
D) to facilitate the attainment of organizational strategy

E) B) and C)
F) A) and B)

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According to the textbook,what is the annual turnover rate for organizations using a low-cost provider strategy?


A) 100 percent
B) 200 percent
C) 300 percent
D) 400 percent

E) C) and D)
F) B) and D)

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Human resources management used to be called the personnel department.

A) True
B) False

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According to the textbook,which of the following does NOT use a differentiation strategy?


A) BMW
B) Polo Ralph Lauren
C) Rolex
D) IBM

E) All of the above
F) B) and C)

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The goals of these HRM strategies are to shape employee behaviour so that it is consistent with the direction the organization identifies in its strategic plans.

A) True
B) False

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When the HR training department teaches individuals a new customer service computer program,the HR recruiting department must work together with the HR training department to hire individuals with comparable computer skills.What is this collaborative approach called?


A) cross-functional HR practices
B) industry-consistent HR practices
C) exemplary HR practices
D) bundling HR practices

E) B) and D)
F) B) and C)

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If a company uses a differentiation strategy,what is it more concerned with relative to equity with the external market?


A) pay structures
B) compensation strategy
C) pay for performance
D) internal equity

E) All of the above
F) B) and D)

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According to the textbook,which company did NOT modify its strategy when external environment conditions changed and subsequently went bankrupt?


A) Marks & Spencer
B) Consumers Distributing
C) Eaton's
D) Woolco

E) C) and D)
F) A) and B)

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A possible drawback to strategic HR planning includes a greater amount of time required for decision making.

A) True
B) False

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In many ways,HR strategy generates the business strategy,and business strategy determines the HR strategy.What is the concept that describes this relationship?


A) reciprocal strategy
B) reciprocal partnerships
C) reciprocal dependence
D) reciprocal interdependence

E) B) and C)
F) A) and C)

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A firm's human resources are more valuable for sustained competitive advantage than technological and physical resources.

A) True
B) False

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What is the purpose of strategic HRM?


A) to ensure the effective functioning and survival of the organization and its members
B) to implement the planning,timing,and delivery of an effective organizational strategy
C) to motivate and attract employees who will internalize the organization's culture
D) to emerge as an industry leader with numerous distinct competencies and a competitive advantage

E) None of the above
F) A) and D)

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What is human capital? What comprises human capital?

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Human capital is the sum of employees' k...

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Which of the following does NOT align human resources strategy with business strategy?


A) starting with organizational strategy and then creating HR strategy
B) starting with HR competencies and then creating corporate strategy
C) starting with HR strategy and then creating HR competencies
D) starting with business strategy and then creating HR strategy

E) A) and B)
F) B) and C)

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The statistical technique in HR examining,demand forecasting,and resource supply is based on a linear relationship.

A) True
B) False

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What percentage of payroll do Canadian organizations typically pay for fringe benefits for their employees?


A) 20 percent
B) 25 percent
C) 30 percent
D) 35 percent

E) A) and C)
F) All of the above

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Selective hiring,extensive training,and competitive pay are HR practices that could make an organization more successful.What term best describes this type of activity?


A) transitional
B) transactional
C) high-performance
D) transformational

E) A) and D)
F) A) and C)

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The purpose of HR strategy is to capitalize on the distinctive competencies of the organization and add value through the effective use of human resources.Effective HRM strategies include external and internal fit,and a focus on results.Explain external and internal fit.

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HR programs must align with,or fit,the o...

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There are NO risks to developing an HR strategy.

A) True
B) False

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What does McDonald's "no unique response" system mean?


A) that employees are not expected to contribute ideas
B) that employees are not expected to communicate formally
C) that employees are not expected to accommodate customer inquiries
D) that employees are not expected to respond beyond a basic standard

E) A) and C)
F) C) and D)

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