Question 1

Each of the following is a method that managers use to successfully manage an organization through a change process except:

Accepted Answer

A)   shielding the product or service during the change process.
B)   limiting the amount of change introduced to one project per year.
C)   carefully planning the total time involved in the change process.
D)   minimizing the downtime of the people involved in the change.E) None of the above
F) All of the above

Question 2

The refreezing phase of Lewin-Schein's change process is the first step to be taken because it involves getting people to abandon their original habits and procedures for getting their work done so that they are more receptive to change.

Accepted Answer

A) True 
 B)False

Question 3

The Denial stage of Connor's Stages of Negative Response to Change model occurs when people assume the position that the new initiative will fade away like so many others.

Accepted Answer

A) True 
 B)False

Question 4

The systematic, interdisciplinary study of the design, uses and consequences of IT that takes into account their interaction with institutional and cultural contexts best describes _________________.

Accepted Answer

The answer of The systematic, interdisciplinary study of the design,...

Question 5

The 80/20 rule, as applied to the management of change, requires 80% of the effort be put into making the change and 20% of the effort be put into preparing for the change.

Accepted Answer

A) True 
 B)False

Question 6

According to Schein, organizational culture is a significant force in encouraging change because cultural assumptions are easily understood.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following best describes the phase of Lewin-Schein's change process model whereby the new process has become the norm and individuals will not revert to the original way of doing things?

Accepted Answer

A)   Unfreezing
B)   Refreezing
C)   Freezing
D)   ChangeE) C) and D)
F) A) and B)

Question 8

Which of the following steps of Belasco's Organization Change Process model is best described as focusing on the need to have a clear path toward the end goal?

Accepted Answer

A)   Develop a migration plan
B)   Build a sense of urgency
C)   Reinforce the new behavior
D)   Create a clear tomorrowE) A) and D)
F) A) and B)

Exam 10: Managing IT Change

The 80/20 rule, as applied to the management of change, requires 80% of the effort be put into making the change and 20% of the effort be put into preparing for the change.

Correct Answer
verified

According to Schein, organizational culture is a significant force in encouraging change because cultural assumptions are easily understood.

Correct Answer
verified

Which of the following best describes the phase of Lewin-Schein's change process model whereby the new process has become the norm and individuals will not revert to the original way of doing things?

Correct Answer
verified

The refreezing phase of Lewin-Schein's change process is the first step to be taken because it involves getting people to abandon their original habits and procedures for getting their work done so that they are more receptive to change.

Correct Answer
verified

The Denial stage of Connor's Stages of Negative Response to Change model occurs when people assume the position that the new initiative will fade away like so many others.

Correct Answer
verified

The systematic, interdisciplinary study of the design, uses and consequences of IT that takes into account their interaction with institutional and cultural contexts best describes _________________.

Correct Answer
verified

Each of the following is a method that managers use to successfully manage an organization through a change process except:

Correct Answer
verified

Which of the following steps of Belasco's Organization Change Process model is best described as focusing on the need to have a clear path toward the end goal?

Correct Answer
verified

Exam 10: Managing IT Change

The 80/20 rule, as applied to the management of change, requires 80% of the effort be put into making the change and 20% of the effort be put into preparing for the change.

Correct AnswerverifiedShow Answer

According to Schein, organizational culture is a significant force in encouraging change because cultural assumptions are easily understood.

Correct AnswerverifiedShow Answer

Which of the following best describes the phase of Lewin-Schein's change process model whereby the new process has become the norm and individuals will not revert to the original way of doing things?

Correct AnswerverifiedShow Answer

The refreezing phase of Lewin-Schein's change process is the first step to be taken because it involves getting people to abandon their original habits and procedures for getting their work done so that they are more receptive to change.

Correct AnswerverifiedShow Answer

The Denial stage of Connor's Stages of Negative Response to Change model occurs when people assume the position that the new initiative will fade away like so many others.

Correct AnswerverifiedShow Answer

The systematic, interdisciplinary study of the design, uses and consequences of IT that takes into account their interaction with institutional and cultural contexts best describes _________________.

Correct AnswerverifiedShow Answer

Each of the following is a method that managers use to successfully manage an organization through a change process except:

Correct AnswerverifiedShow Answer

Which of the following steps of Belasco's Organization Change Process model is best described as focusing on the need to have a clear path toward the end goal?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified